Grand Incentives Would not refund my deposit Sarasota Florida

In August 2013, I "supposedly" won a 2 night accommodation to "select" destinations. I regretfully submitted a $50 deposit to reserve my lodging at one of three selected destinations. Weeks later I received a letter from Grand Incentives stating that those destinations were not available. The letter further explained my choices were limited on certain days of certain months for various reasons. I saved all my paperwork along with the original certificate and examined it thoroughly. I found no such verbiage stating these restrictions.

I submitted a formal refund request letter November 3, 2013 and called to check on my refund in the spring of 2014. It is now August 2014, and I still have not received my refund.

Each time I contact Grand Incentives, I am strung along with another "The check is in the mail" routine. This company's ethics are sneaky and deceitful at best.