Complaint Review: Grand Loft Custom - Los Angeles California
- Grand Loft Custom 240 W 18th St Los Angeles, California USA
- Phone:
- Web:
- Category: Home Improvements
Grand Loft Custom Diane Eustachy Bowen Leonard Stein ,l123stein@gmail.com, Theft, took my money$1000 but never deliver my file cabinet as promised almost 4 months ago, no response!!!!!!! Los Angeles California
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I have purchased 2 tables from Diane Eustachy 2 years ago; then I reached out again to purchase a file cabinet that matches the 2 tables which I have. Diane give me a quote and asked for my payment on paypal to L123stein@gmail.com; my cabinet is $980 which was requestd to pay full in order to customized the way I wanted. I agreed Diane since I figure it's my second time purchasing from her. I paid her on Sept 3rd, 2014, and she promised I will receive my tabel in 4 weeks. After 4 weeks I emailed her on daily basis and called, she only reponded once, mention her carpenter was sick so it will be deliver the following week. That was the last time i ever heard from Diane again, NO email responses, No call backs; I tried hundred times, but never heard back from her. We never received our file cabinet which I paid $980 for. I contact Paypal, but it was already pass the paypal 45 days policy, they said they can't help me. I wish I didn't believe after my first contact time with her since it was within 45 days; but because she told me her workers were sick, I was naive to believe her and give her one more week then I missed my claim days with Paypal, now I lost my money, all of it!!!!
I never like to file claims but I am not sure what to do to express my anger, I also don't want people to get in the same situation as I did.
This report was posted on Ripoff Report on 12/29/2014 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/grand-loft-custom/los-angeles-california-90015/grand-loft-custom-diane-eustachy-bowen-leonard-stein-l123steingmailcom-theft-took-my-1198252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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