- Report: #1064801
Report - Rebuttal - Arbitrate
Complaint Review: Grand Rapids Scooters
Grand Rapids ScootersGrand Rapids , Michigan USA
Grand Rapids Scooters These guys are the biggest scammers in the moped business. Grand Rapids Michigan
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Hi I purchased a 2012 tao tao cy50-t3 from this company. I followed the tao tao instruction manual for the original break in and maintenence. I purchesed the recomended oil and to the tee used there guide within one month the engine blew. Brought it to them as they were advertising a 30 to 90 day warrentee. Also while this happened i did some research on tao tao. They themselves offer a 1 year engine replacement through dealership. NOT TO CUSTOMERS WHO BUY FROM ANOTHER DEALERSHIP. Anyway when i brought it back i metioned the tao tao warrentee and they told me no not unles the crank comes out the side of the engine. I then asked them anout there warrentee the guy immediately changed the subject to you should get a big bore kit instead nlah blah blah. I wanted it free and he said well the price is about the same anyway. I ended up spending 300 dollars for there big bore kit after they quoted me 150. This quote was including labor as he supposedly felt bad as he said. But i was still overcharged by 150. To top it off i noticed my back tire was bent early this spring, so i called them as they still have ads about the faulty manufactured products. Just type 2012 tao tao back rim in google and youll see it still being advertised as a free replacement by them. Well upon calling them and explaining my issue he told me mine was not factory defect. I told him yes it was a nought it last august. He said no we did not sell them blah blah blah. Now ive also had to purchase a new one through tao tao which was 60 dollars. The tao tao company was very nice to me about my situation and gave me some discounts. Now i just recently had another engine problem and nought muself a bbk to reinstall myself. I now am extremely aggitated at the fact that i purchased a whole top end replacement, performance carburetor, performance cam, race cdi, all gaskets oil pump oil pump gear rollerwieghts pretty much a full rebuild kit engine and tranny for just under 150. This is bs it arrived yesterday and took about 2 hours to install. I know certified mechanics are paid about 40 to 60 an hour but non of them are certified im sure of it and the way they act its like your shopping at a chop shop. All i want is for there company to shut down and the public to know that they refuse to take action on a discrepensy that could kill some one. If my back tire were to lock while i were traveling on the country roads where i live i could have been killed. And i want the public to take action as this could have been some ones child that did not know any better and seriously could have been injured. as well at this point ive spent about enough of my time and miney to buy 3 mopeds. They can either shut down or make it right and be alot more carefull. Like perhaps hiring real small engine mechanics to do the job right the first time. thanks for reading.
This report was posted on Ripoff Report on 07/06/2013 05:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grand-Rapids-Scooters/Grand-Rapids-Michigan-49343/Grand-Rapids-Scooters-These-guys-are-the-biggest-scammers-in-the-moped-business-Grand-Ra-1064801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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