• Report: #415653

Complaint Review: Grant Master, Express Business Funding And Network Agenda And On Point Media Solutions

  • Submitted: Sat, January 24, 2009
  • Updated: Fri, January 21, 2011

  • Reported By:Pauls Valley Oklahoma
Grant Master, Express Business Funding And Network Agenda And On Point Media Solutions
2620 S. Maryland Parkway, Suite 969 Las Vegas, Nevada U.S.A.

Grant Master,Express Business Funding And Network Agenda And On Point Media Solutions Ordered a "free" CD for $2.29shipping. 8 days later they took $39.95 UNAUTHORIZED, Businessfund took $7.95, 7 days later Network Agenda ripped off $9.95.Las Vegas Internet--nationwide

*UPDATE EX-employee responds: Jeremy Johnson's new company

*UPDATE Employee: Resolution offer

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I sent for a $2.29 CD (shipping chg. only) from Grant Master, about federal grants. I'm a senior on very low income and thought I might get help to keep my house from falling down around my ears.

I recieved no phone calls, but had informed them over the net that I did not want a membership. I did not know until I recieved my bank statement yesterday that they had made a completely unauthorized withdrawal of $39.95. And that Express Business Funding had taken $7.95, as well as Network Agenda making off with $9.95! (I don't know WHERE they came from. They were nowhere mentioned in Grant Master.)

The address I gave came from the return address on the CD, which is On Point Media Solutions. They made no withdrawal, of course, but they must know something about Grant Master, or have an address for them? The return address being Las Vegas not wihstanding, the CD was metered mail, and the meter stamp is St. George, Uth, zip 84770, and meter permit no. 1129. This may not be important, but I figure every tiny bit of information might help.

I sent an e-mail to the www.center4grants.com anyway, and did recieve one back from Buiness Funding, that they would refund their $7.95 but it might take 4 to 6 weeks. Network Agenda has a site where you can fill out a cancellation request, but I've heard nothing about a refund yet.

Being no way to get an e-mail to Grant Master, they do (and they're the onlly one) have a phone number listed--1 800 479 0979--so I called. I recognize the accent, as from the subcontinent. India,Pakistan, in that area. A good command of English in absolute literal textbook form, but not his first language.

I was told that I had requested membership (I did not, absolutely), and that there was nothing I could do about it, and that this was a monthly fee they would continue to take. I gave "em 24 hours to get me a refund back in my account or they'd hear from a lawyer. I'm sure they knew it was a bluff---if I could afford a lawyer, why would I be wanting to find out about grants?

I put in a search for Grant Master's web page alone, and my Internet Explorer browser found it. But the message came up: "Internet Explorer has located the page you request, but Grant Master refuses to let it be viewed."

I had used a debit card for the CD, not a credit card (I don't have any), so I immediately called my bank and had it cancelled. They'll issue me another one with a different number. The thieves can't get the money if they don't have the number. HA. But I sure wish I could get that $39.95 back, and the $9.95. That constitutes nearly half of my monthly grocery budget.

I hope somebody,somewhere,can do something about the people.

Thank you.

Doodlebug
Pauls Valley, Oklahoma
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

This report was posted on Ripoff Report on 01/24/2009 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Grant-Master-Express-Business-Funding-And-Network-Agenda-And-On-Point-Media-Solutions/Las-Vegas-Nevada-89109/Grant-MasterExpress-Business-Funding-And-Network-Agenda-And-On-Point-Media-Solutions-Orde-415653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Grant Master, Express Business Funding And Network Agenda And On Point Media Solutions

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Jeremy Johnson's new company

AUTHOR: Chopper Ryan - (United States of America)


Jeremy Johnsons New Company
www.transiac.com




Jason Peterson
Paul Ford
Brien Heideman
Jeremy Johnson
Kyle Kimoto





Dont get scammed again!





CONTACT ASAP:



Collot Guerard
Bureau of Consumer Protection
202-326-3338



 

Respond to this report!
What's this?

#2 UPDATE Employee

Resolution offer

AUTHOR: Customer Service Administrator - (U.S.A.)

First of all let me offer my sincerest apologies. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is also disclosed in the first paragraph of the Terms and Conditions of the offer. The trial period is free for 7 days and you will not be charged if you cancel within your trial period. It is not our desire to bill clients who do not want the membership after the free trial offer ends.

When you order our product you must select 'Ship My FREE Kit!'. Right next to that button is the following statement in 10 pt. font:

Terms and Disclosures. By clicking 'Ship My FREE Kit!' I am ordering the Google Pay Day CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as 'Growing Rich W/ Google.' Cancel any time at 866-396-5695.

After clicking the 'Ship My FREE Kit!' button, the next screen that appears contains the offers for Everyday Legal Forms, Rebate Millionaire and Family Savers Club - these are offers that you simply have to uncheck the box if you are not interested in participating in them. Had Colin simply unchecked the boxes he would never have been enrolled in those particular programs.

I regret that I cannot help this customer further since there is not sufficient information for me to locate any account. If you have not yet contacted Customer Service please do at this number 877-495-1190 and they will happily assist you with your concerns.

If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at customerservice@cshelp.org and I would be happy to address your concerns ASAP.

Sincerely,

Online Customer Support
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X