• Report: #1091634

Complaint Review: Great Expectations

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  • Submitted: Sun, October 13, 2013
  • Updated: Sat, April 05, 2014

  • Reported By: ScammedinHouston — Houston Texas
Great Expectations
5100 Westheimer Suite 2011 Houston, Texas USA

Great Expectations Houston Serious Singles; New West Video Enterprises; TwosCompany; Great Expectations Houston Matchmaking Dating Service Houston Texas

*Consumer Comment: Great Expectations/Houston Serious Singles: Refund through Arbitration

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Do not sign a contract while on the premises of this supposed "matchmaking" service. You will spend at least an hour listening to high pressure tactics, while a credit check might be run on you without your authorization. The company will then adjust their $6500 membership fee to what you feel you can afford, and insist that you must provide payment that day in order to secure discount.

They will not supply you with demographics; there are several company websites affiliated with this organization, as well as several physical addresses and phone numbers. They claim to have mixers and social events, but do not. They sell their services as a "matchmaker" but will tell you you don't really need that service; it is only intended for singles who are new to dating or "socially awkward" and "need coaching". This is their way of being certain that once you sign the contract, no one from "member services" ever has to work with you again, without paying an additional fee. 

Make no mistake: the lengthy initial interview is not meant to "pre qualify" you to join the dating service. It is to secure your signature on a contract and your money. They will even suggest that you open up a 0% credit card to pay!

You will not receive a refund even if you don't fill out the profile or access the database, or try to rescind the contract within an hour!

Great Expectations of Houston claims to have nothing to do with the franchise by the same name; however, do an online search of the owners name, which can be found at Better Business Bureau's website under this company's most recent name "Houston Serious Singles" and decide for yourself. 


This report was posted on Ripoff Report on 10/13/2013 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Great-Expectations/Houston-Texas-77056/Great-Expectations-Houston-Serious-Singles-New-West-Video-Enterprises-TwosCompany-Grea-1091634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Great Expectations/Houston Serious Singles: Refund through Arbitration

AUTHOR: scammedinhouston - ()

As an update to report titled same, Business was ordered by Better Business Bureau to refund monies to Consumer through Arbitration process. Refund has been received in full.

Consumer unintentionally overstated price that was negotiated in the complaint/report; this was an honest and innocent mistake in recollection. Consumer was not allowed to take price sheet away from the original meeting; this discrepancy in the initial fee was addressed in Arbitration.

During Arbitration, Consumer also realized that the authorization for a background check also authorized the Company to run financial report as well.

Consumer is respectfully posting this update at the request of the business owner, and now considers the matter resolved.

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