• Report: #250120

Complaint Review: Great Expectations

  • Submitted: Thu, May 24, 2007
  • Updated: Wed, August 10, 2011

  • Reported By:Rockville Maryland
Great Expectations
8601 Westwood Center, Vienna, Virginia U.S.A.

Great Expectations They have used my credit card fraudulently for Web gambling and have continued my membership even after I cancelled within the 3 day waiting period..... Vienna Virginia

*REBUTTAL Owner of company: Concerned

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Great Expections has ripped me off from day one. AFter I gave them my credit card for a trial membership, it was used immediately for on-line gambling...over $300. I was not happy with this so I asked to cancel my membership immediately and have my $1000 deposit returned. They said that the membership will be cancelled but the money was non-refundable. I've written to them twice to get my money back but never got a response.

Since they never sent me any membership info or bills over the next 2 years, I assumed I was no longer a member and that I just lost $1000 and would get over it. Well it turns out that the company had never cancelled my mebership and in fact was charging me for their service without ever sending me a single bill.

I received a letter from a collection agency stating that I owed over $3000 and that they would take me to court. I immeditaely contact the comapny about this...explained to them I I had cancelled my membership and lost $1000. They said, noit to worry, it was a mistake, disregard the collection agency info. So I did.

Now I got a cell from another collection agency, Alternative Recovery Management, stating that they have filed a lawsuit with me...and have send me papers...which I never received.

I explained to the agent in charge of my case, Derrick Jones, the problems I've been having with this company and he recommeded that I see if there are any class action suits against Great Expectation.....and low and behold I found many complaints, like my own, with this company. I told him to send my paper work to my attorney in MD.....

My attorney said it sounds like a scam and that I should call the office of Consumer Protection of the state of Maryland's Attorney General's office to report this and check it out.

Dominique
Rockville, Maryland
U.S.A.

This report was posted on Ripoff Report on 05/24/2007 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Great-Expectations/Vienna-Virginia-22182/Great-Expectations-They-have-used-my-credit-card-fraudulently-for-Web-gambling-and-have-co-250120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Great Expectations

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Concerned

AUTHOR: jeffrstewart - (United States of America)

Dear Great Expectations,

This is not a complaint against Alternative Recovery Management. After looking at the notes and speaking with our staff we directed you to Great Expectations and closed the account and made no further attempts to contact you. We have never had any credit information regarding this matter to do any on line gambling or anything else. We ask that you remove this posting and would greatly appreciate it. If any questions feel free to contact me at 619-469-6194 ext 123 Jeff. Have a great day and thank you for your understanding. 
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X