- Report: #968563
Report - Rebuttal - Arbitrate
Complaint Review: gree tree
gree treeInternet United States of America
gree tree Stephanie ext. 65110 Devils in disguise, Internet
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First my account got overdrawn because of miscommunication. I called and asked them to playback the recoding and basically they said no. I'm don't understand the purpose of the recordings. them I was told if I don't pay a certain amount by a certain date I will need to give the house back our out would go into foreclosure.
The rep was being very rude and nasty. so I just hung up and informed my fiance we may have to move. Well he called back and someone else said she wasn't suppose to tell us thatand we only needed to pay 378.00 dollars by the 25th of this month. I was in shock so I called to talk to a manager and someone named mary pretended to be a manager.
She was also rude and yelling and not acting professional at all. So I asked to talk to someone over her and she basically telling me she was in charge there is no one over her. So when I call I can't get anyone else. The call go directly to those two women.
I don't know what to do nor do I know what is going to happen with my house. I can't seen to talk to anyone that can help me and my family. This is ridiculous.
This report was posted on Ripoff Report on 11/13/2012 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/gree-tree/internet/gree-tree-Stephanie-ext-65110-Devils-in-disguise-Internet-968563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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