• Report: #562146

Complaint Review: green dot corporation and ready prepaid visa

  • Submitted: Fri, January 29, 2010
  • Updated: Tue, February 02, 2010

  • Reported By: LISHA — OvERLAND PARK Kansas United States of America
green dot corporation and ready prepaid visa
Internet United States of America

green dot corporation and ready prepaid visa grren dot money pack i bought a green dot money reload card to put on my redy prepaid card and funds of 355.00 have never been dded, Internet

*UPDATE Employee: Green Dot Response

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on february,29 2010.i eceived my ready prepaid visa card and it said to reload i had to purchase a green dot money card to add funds so i went to my neighborhood cvs store and purchased a green dot money pak reoad for 355.00 plus the 4.95 for the reload and followed the directions and customer service said that my funds were successfully loaded .so i hurried and called my ready prepaid visa card and it said that my account balance was 0.00,i was in shocked so i asked to speak with customer service and they said to give it about an hour.here i am 12 hours later and my money is still not loade to my card.i called green dot and it is hard to reach their customer service and then they dn't have anyone to speak to after 9:00 eastern time.i am very pissed off but they are not about to take me like that.i work too hard for my money being a single mom raising 4 kids.can someone put a stop to these peoples they are FRAUD and they are just taking peoples money and we can't do a dam thing about it.why are they even on the shelves if this stuff is happening.I URGE EVERYONE,PLEASE DON'T SPEND MONEY ON THESE RADULENT CARDS.THEY ARE TRULY SCAMS AND SOMEONE NEEDS T DO SOMETHING ABOUT THIS

This report was posted on Ripoff Report on 01/29/2010 11:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/green-dot-corporation-and-ready-prepaid-visa/internet/green-dot-corporation-and-ready-prepaid-visa-grren-dot-money-pack-i-bought-a-green-dot-mon-562146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Green Dot Response

AUTHOR: Green Dot - (United States of America)

We truly apologize for your experience. We assure you that MoneyPak is a safe and secure way to send money to where you need it. Thousands of customers use MoneyPak to successfully load cards and pay bills. Unfortunately, without more information we are unable to determine exactly why your card was not reloaded. For immediate assistance please email us at custcareref@greendotcorp.com and be sure to include your name and a phone number we may reach you. We look forward to assisting you.
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