- Report: #861942
Report - Rebuttal - Arbitrate
Complaint Review: Green Dot - Walmart Pre paid money card
Green Dot - Walmart Pre paid money cardpo box monrovia, California United States of America
Green Dot - Walmart Pre paid money card YOUR MONEY IS NOT PROTECTED AS STATED BY SELLER monrovia, California
*Consumer Comment: Team Rebutt caught you
*Consumer Comment: But I sent an email to you
*Consumer Suggestion: The exact same thing just happened to me!
*Consumer Comment: Insurance..
*General Comment: why
*Consumer Comment: Green Dot - Funny comment
*UPDATE Employee: Green Dot Corporation Response
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Simple........not. Walmart Money Card (get a translator) after days not hours with multiple calls from us to them decided I did not secure the card thus am out of luck. They stated I willfully gave the card, pin and my authorization for its use. A pin was not used it was simply done as a debit. No ID was asked for by teller. Security camera and personal stated it was obvious, cracked out individuals that should have been asked for ID. Walmarts investigation was not with stores (5 of them) or with the police department. It was decided by the inept persons in customers service with a serious language barrier. I replaced the money to my daughter and am working on this myself. I was the fool that purchasaed the (secure) card in the first place. I am following up with state and federal agencys to try and get the money back from the stores. That is what a legitimate Bank or Credit card would do.
In addition I am waiting for the March 9th replacemant card with remaining funds. They said sent on the 9th, it didnt arrive. They thus sent another on the 14th it has not arrived. Both were cancelled and a card sent Fed X on the 24th. Yes, not arrived. The fraud was with the original theft and use of card without authorization, the second crime is Walmart Money card negligence in following up with their guarantee.
This report was posted on Ripoff Report on 03/31/2012 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Walmart-Pre-paid-money-card/monrovia-California-/Green-Dot-Walmart-Pre-paid-money-card-YOUR-MONEY-IS-NOT-PROTECTED-AS-STATED-BY-SELLER-m-861942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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