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Report: #1048987

Complaint Review: Green Tree Servicing - Internet

  • Submitted:
  • Updated:
  • Reported By: beachbum95 — Corpus Christi Texas
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  • Green Tree Servicing Internet USA

Green Tree Servicing Green Tree Servicing $12 Transaction Fee Internet

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My mortgage was recently sold to Green Tree Servicing.  I never received a "Welcome Letter" or any details on how to make my payment.  The only notice I received was from my original mortgage company.  I eventually found how and who to make my mortgage paymen which increased $60.

I also found out that there is a $12 transaction fee for paying either by phone or online.  I'm all for the free market but there's also something called a captive market.  I'm curious as to who owns the payment processing company to which this $12 goes.  I suspect that the same groups who share ownership in green tree also share ownership in payment processing company.

The only other option is payment my snail mail which appears to be free.  I imagine all the hands and machinery that have to process that paper costs much more per transaction (time, labor, equipment, materials=money) than your 5 second online or phone payment. 

Green Tree is a ripoff company.  If I wasn't so far along in my mortgage and it was worth the money to refinance through another company, I would. 

This report was posted on Ripoff Report on 05/07/2013 07:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/green-tree-servicing/internet/green-tree-servicing-green-tree-servicing-12-transaction-fee-internet-1048987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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