- Report: #1102854
Report - Rebuttal - Arbitrate
Complaint Review: Greenville Water System
Greenville Water SystemPO box 687 Greenville, South Carolina USA
Greenville Water System Excessive Punishment fee or interest, for late Payments Greenville South Carolina
*Consumer Comment: Perhaps you should set up auto-pay, or...
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The Greenville Water System has converted from a quarterly billing program to a monthly program. They say this save money - (I question where the savings come from when they have increased their mail cost by 300%.
I am concerned about the attitude of the management -
"so very concerned about the safety and service they provide the community" - agreed - they have a hard and serious job. However to make a long story short - I travel for a living, many times I am out for 3 weeks at a time. When a bill is delivered to me it shows a date of at least 2 days passed already and then I have only 19 days to pay prior to it being late. Not 3 weeks , not one month. Just 19 days and perhaps less if I get it on a Friday.
They charge a fee if $7.50 which is 30% interest in just one month on a bill of $25. There is no grace period. It is my opinion that they make quite a bit of money with this scheme taking advantage of those who are a day or so late.
I pay every bill I revcieve in full and on time - except for the Greenville water system bill that catches me now and then. The service managers are relentless in expousing their duties of safety to the public and us this tatic to simply ignore any request. They are a monoploy and do what they want. To make a complaint that is truley heard and understood takes efforts beyond a non-governmental workers time.
All I see is the water bills increasing, despite all the efficiencies - nothing is passed back to the consumer. Just fees that are nonsense.
This report was posted on Ripoff Report on 11/28/2013 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Greenville-Water-System/Greenville-South-Carolina-29650/Greenville-Water-System-Excessive-Punishment-fee-or-interest-for-late-Payments-Greenvill-1102854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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