Report: #860880

Complaint Review: greg smith equipment - indianapolis Indiana

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Ripoff Report is Xcentric Ventures

Submitted: Thu, March 29, 2012
Updated: Thu, March 29, 2012
Reported By: lancto bro — malone New York United States of America

Author Not Confirmed

Why?

greg smith equipment 5800 massachusetts av indianapolis, Indiana United States of America

Phone: 8002621950
Web:
Category: Auto Repair Service

greg smith equipment bad equipment quality indianapolis, Indiana

*REBUTTAL Owner of company: RE: greg smith equipment bad equipment quality indianapolis, Indiana

*Author of original report: incorrect info

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i bought a 14000 lb lift a year and a half ago. parts were missing, but they sent them.less than a year later the hydralic cyl stared to leak at both ends they warrantied the part ,but i had to pay 170.00 shipping on 03/27-2012 onr of the lift cables came apart were it is compressed into the adjustment bolt,bad design.thanks god the lift was only 10 in of the floor. i ordered all new cables with next day air at 300.00 for a total of over 900.00,2days later and the parts arent here,i was told the manufacturer shipped by ground by mistake.I am not happy with the quality of this lift, i should have stayed with rorary

This report was posted on Ripoff Report on 03/29/2012 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/greg-smith-equipment/indianapolis-indiana-46218/greg-smith-equipment-bad-equipment-quality-indianapolis-indiana-860880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

1Employee/Owner

#2 REBUTTAL Owner of company

RE: greg smith equipment bad equipment quality indianapolis, Indiana

AUTHOR: Greg Smith Equipment Sales Inc. - (USA)

SUBMITTED: Thursday, March 29, 2012

POSTED: Thursday, March 29, 2012

Lancto Brothers apologized for leaving the review and agreed they should not have done so. GSES spoke with the customer Lancto Brothers and Lancto Brothers agreed that GSES did everything they could do to help him. Unfortunately, the manufacturer sent his parts UPS ground instead of UPS overnight - this was an honest mistake.

GSES has one of the BEST reputations in the Industry and invites anyone to read the Testimonial page on their website in support of this claim - http://www.gregsmithequipment.com/Testimonials

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#1 Author of original report

incorrect info

AUTHOR: lancto bro - (United States of America)

SUBMITTED: Thursday, March 29, 2012

POSTED: Thursday, March 29, 2012

After talking to the people at greg smith who were very understanding i,m sorry i got so upset, and the problem lies with the actual manufactorer of the lift and parts shipper and not with greg smith equipment who have worked to resolve the problem. again i'm sorry.

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