- Report: #1073470
Report - Rebuttal - Arbitrate
Complaint Review: Gregg London
Gregg London25 Cattail Pond drive Frisco, Texas USA
Gregg London UPC Database provided was useless and missing information per contract!!! Agreed to refund almost year ago and keep making excuses for refunding!!!!! Frisco Texas
*REBUTTAL Owner of company: Fact Not Fiction
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A very difficult person to work with!!! I should've reviewed these comments before getting into business relationship with this person!
After agreeing and contractually including all the fields that i was looking for (based on initial examples provided) the final output was useless and missing critical information. We went back and forth quite a bit - it was a hassle even getting partial data (took about 6 months of constant follow ups).
It almost seemed as if the details were purposely excluded since they were included as a part of the original examples provided. He may not have the complete database and probably is just defrauding his clients with partial informatoin and presenting details in examples but then not being able to produce the information in entirety.
After 8 months of torcherous going back and forth - we decided to terminate the contract and asked for a refund. Gregg agreed to the refund and wanted us to sign an agreement to not use his database which we are okay with. After another 9 months and constant follow ups we are still waiting for his lawyer's write up and refund!!! This has been a nightmare!!!
Please refrain from entering into a business partnership with this person!! You've been warned!
This report was posted on Ripoff Report on 08/06/2013 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gregg-London/Frisco-Texas-75034/Gregg-London-UPC-Database-provided-was-useless-and-missing-information-per-contract-Ag-1073470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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