- Report: #1112125
Report - Rebuttal - Arbitrate
Complaint Review: GroupVertical
GroupVertical678 Front Avenue NW STE199 Grand Rapids, Michigan USA
GroupVertical Liar, Liar, Pants on Fire! Grand Rapids Michigan
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Placed an on-line bid for an electronic item from GroupVertical. They never reponded and left the offer expire. At that point I purchased the item for buy now price. The following day GroupVertical listed the item for less than my initial bid. I emailed them questioning this but they did not respond. When the item did not arrive by the estimated date of delivery, in fact it was FIVE days late, I opened a case. GroupVertical offered me a refund in exchange for positive feedback. I did not want a full refund but suggested a partial refund. They responded stating that they had refunded the partial refund to my account. I then gave them a positive feedback. They in fact did not refund my money as they claimed. They did not refund anything. They will not respond to my e-mails. They blatantly lied to me. I cannot belive that any reputable company would ever lie and do so via documented e-mails.
This report was posted on Ripoff Report on 01/01/2014 02:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/GroupVertical/Grand-Rapids-Michigan-49504/GroupVertical-Liar-Liar-Pants-on-Fire-Grand-Rapids-Michigan-1112125. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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