- Report: #1063232
Report - Rebuttal - Arbitrate
Complaint Review: GSM NATION
GSM NATION5270 Carillon Point, Kirkland, WA 98033 Kirkland, Washington USA
GSM NATION Took my money, delivered no product Kirkland Washington
*REBUTTAL Owner of company: GSM Nation Never Took the Customer's Money: Record of Voided Transaction Provided
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I ordered a phone on Friday the 14th, paid extra to have it over night shipped.
I received notice that because of your companies move it would be additional days before my phone got here.
I took 3 days off of work to wait for the phone, it never came. ( I use my cell phone for work)
I called and ask what happened, after a week of waiting, and I was told that someone called me and several emails were sent to let me know there was an issue. (never happened)
I pulled the phone records and email records and discovered there was no such contact.
I then received a notice that for one reason or another the phone I ordered from your web site was not available to me after the web site said it was.
I contacted my sales rep and ask what to do now, and while they worked on it I received an email that my order had been canceled.
This report was posted on Ripoff Report on 06/30/2013 07:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/GSM-NATION/Kirkland-Washington-98033/GSM-NATION-Took-my-money-delivered-no-product-Kirkland-Washington-1063232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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