- Report: #127343
Report - Rebuttal - Arbitrate
Complaint Review: Guardian Financial Services
Guardian Financial Services100A Walnut Street Suite 192 Champlain, New York U.S.A.
Guardian Financial Services In Champlain, New York ripoff Champlain New York
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I saw an article in Money magazine this month that explained the scam entirely down to the $299.00 processing fee. I called and filed a complaint with the FTC.
I also called the Guardian customer service number and spoke to a very rude customer service representative and told her I wanted a refund. She looked up our account under our phone number and said it was expired.
She also said that I had to write a letter to the owner of the company, Christian Bernard, in Champlain in order to get a refund.
Then she told me that she had a recorded conversation between Guardian and my husband where he agreed to the "no cancellation" policy.
Please, if anyone was ripped off, call the FTC and report them. 877-FTC-HELP.
This report was posted on Ripoff Report on 01/14/2005 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Guardian-Financial-Services/Champlain-New-York-12919/Guardian-Financial-Services-In-Champlain-New-York-ripoff-Champlain-New-York-127343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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