- Report: #1114480
Report - Rebuttal - Arbitrate
Complaint Review: Guardsman
Guardsman240 Front Ave SW Grand Rapids, Michigan USA
Guardsman Scam me from my plan i payed for Grand Rapids Michigan
*Author of original report: Thanks
*UPDATE EX-employee responds: What you can do
*Author of original report: Or..
*General Comment: or...
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I purchased the elite 5 year protection plan from guardsman in feb 2010 when I purchased my couches from ashleys furniture store...it seemed like a good plan covered a lot of damages and stains....little did I know how they would rip me off! I paid $150 which may not seem like a lot to some people but I expect if I pay to receive the service I pay for...I tried contacting them the first time about 6 months after having it for some stains and they suggested me to buy some type of cleaner for it...I never followed up and here recently contacted them sent them pictures and everything and they said they would send a technician out to clean the stains...7 days passed no one came out
so I called today for them to tell me they cannot come out because its "accumulate stains". So he was telling me that I was suppose to call him each and every time there was a stain which let me remind u is not an easy process... this is straight BS! so then I told him one of the stains was recent and just happened he stated they would not clean any of it because of all the other stains...this is Ludacris!!!! and sounds ridiculous just some way they don't have to come out and do the service!!! DO NOT PURCHASE THIS PLAN OR ANY PLAN FROM THIS COMPANY!!!!!!
This report was posted on Ripoff Report on 01/10/2014 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Guardsman/Grand-Rapids-Michigan-49504/Guardsman-Scam-me-from-my-plan-i-payed-for-Grand-Rapids-Michigan-1114480. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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