- Report: #866512
Report - Rebuttal - Arbitrate
Complaint Review: gulf bay magazines
gulf bay magazines10801 starkey rd suite 104 seminole, Florida United States of America
gulf bay magazines takes advantage of people, sales people are deceiving, customer service is very rude, seminole, Florida
*Consumer Comment: Gulfbay Magazines, Inc. More Scamming, Ripoff Scam
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We listened to the recording and it turns out to be our 18 year old son on the recorded call. We were also informed by Gulf Magazines that in fact they called my son on his cell phone, my son had not called them. They asked him for account information and told him he would be receiving his magazines. My son's mistake was giving them our (his parents) account information. He does have permission to use the card for gas. To his credit he has always been responsible with the card. He is a full time college student. When my son was asked to agree to the 5 year subscription he informed the sales lady that he needed to wait, it was not his account and that he had to ask his Dad first. The sales person continued on telling him that it was okay and just kept changing the agreement to a smaller time frame commitment like 1 year.
This conversation went on for 11 minutes with the sales person continuously asking my son to agree and with him continuously responding with "I need to ask my Dad first". Then she played for him an automated recorded message that was very hard to understand informing him of the agreement and when he did not respond she told him to respond and quote "you are doing just fine" and he said "uuhh yes" .
This is their way of selling magazine subscriptions! They origanaly refused to cancel the subscription and had the nerve to tell me my son committed fraud by using an account that he was not authorized to use. Then they told us that the account will be sent to collections if we did not pay. Eventually they canceled the subscriptions after much complaint and a threat to conact an attorney. They knew their sales person was wrong.
If you check the BBB, Gulf Magazine has a D- rating and the President Thomas Meehan has other businesses with terrible ratings as well.
This report was posted on Ripoff Report on 04/10/2012 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/gulf-bay-magazines/seminole-Florida-33777/gulf-bay-magazines-takes-advantage-of-people-sales-people-are-deceiving-customer-servic-866512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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