- Report: #1084732
Report - Rebuttal - Arbitrate
Complaint Review: Gwinnett Suzuki
Gwinnett Suzuki2960 Satellite Blvd NW Duluth, Georgia USA
Gwinnett Suzuki Gravity Autos Bait and Switch, Wasted my time Duluth Georgia
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I drove down to Gwinnett Suzuki after seeing on Autotrader and Cars that they had a decent selection of BMW's. I was greeted by Carlos and after looking around a little bit I found one I was interested in. We test drove it and I loved it. We sat down and started talking about it.
Well, 2 hours later, after we finished all the negotiations and came down to a "hard" price. I was informed that Carlos had used the wrong VIN number and that the car we had been talking about the whole time was a different car. Whatever. The owner then told me he couldn't sell me the car for what we settled on after 2 HOURS of talking and signing papers. He offered me a higher monthly payment than what we talked about.
I thanked him for wasting my time and left. Poor customer service, drawn out buying process and the facilities aren't that great.
Can't say I would recommend this place to anyone else.
This report was posted on Ripoff Report on 09/15/2013 03:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gwinnett-Suzuki/Duluth-Georgia-30096/Gwinnett-Suzuki-Gravity-Autos-Bait-and-Switch-Wasted-my-time-Duluth-Georgia-1084732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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