• Report: #412044

Complaint Review: H. H. Gregg

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  • Submitted: Wed, January 14, 2009
  • Updated: Wed, January 14, 2009

  • Reported By:West Carrollton Ohio
H. H. Gregg
406 Donington Drive West Carrollton, Ohio U.S.A.

H. H. Gregg would not replace defective remote control for SamSung LCD TV West Carrollton Ohio

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I purchased a TV set from H. H. Gregg in 2007 along with a 5 year in home warrantee and, the remote control for this TV died a terrible death last week. I have spent over an hour on the phone trying to get the remote replaced and, after 4 phone calls, I was told that the remote was not covered in the warrantee so, I would have to purchase a new remote for $70.00. I of course told them how unhappy I was and that they would get some bad publicity from this and it didn't help.

Dennis
West Carrollton, Ohio
U.S.A.

This report was posted on Ripoff Report on 01/14/2009 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/H-H-Gregg/West-Carrollton-Ohio-45449/H-H-Gregg-would-not-replace-defective-remote-control-for-SamSung-LCD-TV-West-Carrollton-412044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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