- Report: #313541
Report - Rebuttal - Arbitrate
Complaint Review: H & R Block
H & R BlockClaremont Ave./Baney Rd. Ashland, Ohio U.S.A.
H & R Block Made mistakes on tax returns. Usurous interest on instant refunds. Ashland Ohio
*UPDATE Employee: Please call 1-800-HRBLOCK (1-800-472-5625) to report this case.
*Consumer Comment: H&R Block business
*Author of original report: Finally! Satisfaction?
*Author of original report: H&R Block, Claremont Ave., Ashland, OH Runaround!
*Author of original report: H & R Block runaround
*Consumer Comment: Use their guarantee....
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Within a week our city tax department sent my son a letter and his tax return red-stampled "amended" along with his check to them for taxes due them according to H & R Block. He didn't owe the city anything. If fact, they owed him over $100! Had someone in our city tax office not been on the ball, he would never have known he had money coming back. It made us wonder how many other errors H & R Block preparers make that no one finds.
After preparing his return, the preparer offered them each an "instant refund." Being young and cash-strapped they agreed -- for a "fee", of course. Although H & R Block calls the cost of this "refund" a fee, in reality they are making a loan and charging interest which amounts to usurous APR rates.
Some preparers at H & R Block are more capable then others. Some are incompetent, as we found out this year. My son paid $200 for incorrect tax returns that almost cost him another $100 had the error not been found. Not to mention interest on a refund loan that would be illegal if it wasn't called a "fee."
This report was posted on Ripoff Report on 02/29/2008 11:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/H-R-Block/Ashland-Ohio-44805m/H-R-Block-Made-mistakes-on-tax-returns-Usurous-interest-on-instant-refunds-Ashland-Oh-313541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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