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Report: #1308592

Complaint Review: h r Cream - Santa ana

  • Submitted:
  • Updated:
  • Reported By: Sol — Buena park California USA
  • Author Confirmed What's this?
  • Why?
  • h r Cream Santa ana, USA

h r Cream hRCream Spanish fork, Utah I ordered online hr cream and another cream on the advertised free trial samples with shipping & handling of $4.95, no written terms of 14 days , no agreement that if it was not returned nor cancelled within 14 days, the full amount of $ 88 for the eye cream will be charged.  Santa ana

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After 20 days, a new package arrived, and because I left the country for 20 days, I did not get my credit card statement until I came back. I was horrified when I saw the $88.00 charged to my account for the eye cream alone. I called the company wanting to return the new delivery but the guy on the phone said it can t be returned nor cancelled. When I asked for the address, he won't give it, until I told him that I will report them to better business bureau. He still doesn't want to give the address , instead offered to send another delivery & confirm cancellation just so I won't complain. Still the first delivery was charged to my account, and the 2nd one, which totaled $176. O0 to my credit card. I want to have this company closed , what can I do?

This report was posted on Ripoff Report on 05/30/2016 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/h-r-cream/santa-ana-92799/h-r-cream-hrcream-spanish-fork-utah-i-ordered-online-hr-cream-and-another-cream-on-the-a-1308592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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