- Report: #1144458
Report - Rebuttal - Arbitrate
Complaint Review: Hagerstown Ford
Hagerstown Ford1714 Massy Blvd Hagerstown, Maryland USA
Hagerstown Ford King Auto Group Dishonest & Deceptive Business practices Hagerstown Maryland
*General Comment: SIMILIAR EXPERIENCE
*Author of original report: Matter Resolved to Satisfaction
*Author of original report: Revise my Statement
*Author of original report: Customer Not wrong
*UPDATE Employee: Perkins
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In may of 2013 I purchased a Certified Pre-Owned Ford F-150 Platinum from Hagerstown Ford. It was marked on the lot with a windshield sticker and window sticker as CPO. I was told to bring the truck back in 2 days to have them "recertify" the truck as it needed to be entered into the system from their dealership. I did was asked, they took the truck in the back, did what ever it is they needed to do and away I went. Fast forward several months, I get a flat tire, could not find the jack or tool to remove the spare. Bring it back to the dealer, they correct the issue but the serivce manager informs me the truck is not in the Ford system as a CPO. Fast Forward many more months of trying to get the error corrected to yesterday 5/5/14. On request I am asked to bring in my paperwork. The GM Eric Carper after attempts to intimidate and threaten me to not pursue this as they will win in court and yells, screams, calls me names deiceds that since I will not be intimidated, he needs to throw me out of his dealership. They refuse to honor my purchase of a Certified Pre-Owned Ford F-150 Platinum unless I pay them $800. Hagerstown Ford practiced deceptive sales efforts, criminal intimidation, dishonest sales practices false advertising. I would not purchase another vehicle from these people if they were the last dealer on earth. I recommend no one ever go there to buy anything.
This report was posted on Ripoff Report on 05/06/2014 12:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hagerstown-Ford/Hagerstown-Maryland-21740/Hagerstown-Ford-King-Auto-Group-Dishonest-amp-Deceptive-Business-practices-Hagerstown-M-1144458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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