ED Magedson – Founder
Hair To Beauty7440 North Natchez Ave Niles, Illinois USA
Hair To Beauty Item Not As Described (on website or packaging) Niles Illinois
http://www.hairtobeauty.… wrongly represented merchandise; on my date of purchase, my item's brand said "R & B 100% Human Premium Blended Wig" and then was later changed to "R & B 21Tress 100% Human Premium Blended Wig" only after I had contacted the seller regarding my concern with the quality of the hair. Additionally, the seller added details to the wig's description only after I had contacted them.
Plus, Maria (Customer Service or Finance) seemed to not comprehend things, as I had emailed the company at least 3 times, even attaching photos addressing my concerns; I had even left a voicemail, but she was not understanding my concerns.
Maria seemed to not understand that I didn't know that I wasn't getting a wig without human hair, which is therefore why I had tried to dye it and why I had thought that the tiny waves at the root would wash out; I had assumed that those waves/crimps were there because of the item being stored for a while, taking on the same shape as the small curves in the wefts underneath. [continued below]....
This report was posted on Ripoff Report on 05/22/2013 04:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hair-To-Beauty/Niles-Illinois-60714/Hair-To-Beauty-Item-Not-As-Described-on-website-or-packaging-Niles-Illinois-1052858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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