- Report: #774900
Report - Rebuttal - Arbitrate
Complaint Review: half.com
half.comInternet United States of America
half.com HALF.COM AND CUSTOMER NO SERVICE, Internet
Half.com charges your credit card right after you purchase it even though the seller has 72 hours to mail the book. Amazon does not charge your account until the book is mailed. I was only able to 'file a claim' to request a refund after about 3 weeks. Their policy states that it may take up to a month to resolve this claim. If you wait this long you will have no rights with your credit card company to do a charge back. So I will be making my charge back request now. I am an Amazon seller and buyer and I have to say that I have never had a problem with Amazon. I have learned my lesson with half.com and others should be aware of their practices as well.
This report was posted on Ripoff Report on 09/09/2011 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/halfcom/internet/halfcom-HALFCOM-AND-CUSTOMER-NO-SERVICE-Internet-774900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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