• Report: #293261

Complaint Review: Hart Marketing - Hart Carts - Hartcarts - hartcarts.com - hartmarketinginc.com - Shawn Hart

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  • Submitted: Thu, December 20, 2007
  • Updated: Wed, August 13, 2008

  • Reported By:texas Texas
Hart Marketing - Hart Carts - Hartcarts - hartcarts.com - hartmarketinginc.com - Shawn Hart
449 E Brookville Rd Fountaintown, In, Indiana U.S.A.

Hart Marketing - Hart Carts - Hartcarts - hartcarts.com -hartmarketinginc.com - Shawn Hart warranty Hart Cart Lawsuit alledging Criminal Conversion, Civil and Criminal Fraud Fountaintown Indiana

*Consumer Comment: Still waiting on repair parts (2 months and counting...)

*Consumer Comment: Will report back on my repair results...

*Consumer Comment: Where is it

*Consumer Comment: Hart Cart Satisfaction

*Author of original report: Hart Marketing Inc Complete court report

*Consumer Comment: Hart Cart Satisfaction

*Consumer Comment: Hart Cart Satisfaction

*Consumer Comment: Hart Cart Satisfaction

*Author of original report: Dazed and Confused

*REBUTTAL Owner of company: Terry Zimmer is a god!!

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I purchased a 2007 HartCart from Hart Marketing Inc, also known as www.hartmarketinginc.com www.hartcarts.com, www.shawnhartmarketing.com www.bestpriceutvs.com

One day after riding this utv, the gear box shattered. It has a crack all around the casing.

We didn't know the crack was there until after parking it in the garage and noticing a puddle there the next day.

We called and explained the issue. The salesman said it was not covered by warranty and that is was customer abuse.

We have less then 10 miles and on 2 hours on use on this thing. No scratches or damage.

After a few weeks of frustration and rebuttal, we finaly gave up and called www.bestpriceatvs.com and had them order this gear box. We still had to pay for it since we didn't purchase it from them.

Horrible customer service. Shawn Hart smooth talked us into purchasing one. We trusted him with our $4695. Only to find he isn't a man of his word as he as posted.

We also saw his add on ebay at
http://cgi.ebay.com/ebaymotors/UTV-Utility-Vehicle-300cc-4X2-Free-Warranty-ave_W0QQitemZ120199571030QQihZ002QQcategoryZ66467QQcmdZViewItem

item number was 120199571030

Unless he was to pay us back for the time, aggrivation, and gear box, we wouldn't recommend purchasing anything from him. After we told him we purchased the gear box from someone else, he offerd to send us a free ipod knockoff if we told him who we ordered from. I wander why?

We found several other sellers that sell the same thing for as low as $3795.

Sure he delivered the product 3 weeks after ordering if, but customer service is what really counts. What if i need a part in the future?



To say the least, we are very disappointed on purchasing this utv from Hart Marketing Inc.

We noticed reviews posted all over regarging Hart Carts.

go to www.google.com and type in hart carts or hartcart and read for yourself

One in paticular at
http://www.epinions.com/msg/show_~threads/cat_id_~22/id_~18479/forum_id_~145

We called the clerks office as to verify this claim and sure enough, there is a lawsuit against Shawn Hart and Hart Marketing alledging Criminal Conversion, Civil and Criminal Fraud.

I have copied and pasted the info from epinion's website for everyone's review.

Post: 164926
Hart Marketing Inc, Civil Fruad Lawsuit
IN THE CIRCUIT COURT
OF SHELBY COUNTY, INDIANA

CAUSE NUMBER 73C01-0709-PL-25

317-392-6360

Verified by court clerk

Hart Marketing Inc, aka www.hartcarts.com, www.hartmarketinginc.com, bestpriceutvs.com, shawnhartmarketing.com and Shawn Hart
is being sued for unspecified amount for Civil Fruad, Breach of Contract, Misuse of Appropriated Funds, and Criminal Conversion.

The suit alledges Plaintiff paid $26,600 for product and never recieved it.

Remember, this is alledged and not proven.

Make no mistake, this is an actual lawsuit filed in the court listed above. I called and verified as should anyone else attempting to do business with Hart Marketing Inc, or Shawn Hart.

Prosecuters office did acknowledge reports filed against Hart Marketing Inc there investigator had been reviewing the case but with no outcome at this time.

Several Filings have been made and no verdict in suit at this time.

After reviewing claims against them I have decided to purchase from www.bestpriceatvs.com


As well, i have pictures of the broken gear box and would send them to anyone that wants them.

I saw somewhere that was a class action suit getting started against Hart Marketing Inc. If anyone has more solid info, I would like the info posted so I may contact the plaintiff in the class action suit.

Factsonly
texas, Texas
U.S.A.

This report was posted on Ripoff Report on 12/20/2007 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hart-Marketing-Hart-Carts-Hartcarts-hartcartscom-hartmarketinginccom-Shawn-Hart/Fountaintown-In-Indiana-46130/Hart-Marketing-Hart-Carts-Hartcarts-hartcartscom-hartmarketinginccom-Shawn-Hart-293261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Hart Marketing - Hart Carts - Hartcarts - hartcarts.com - hartmarketinginc.com - Shawn Hart

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REBUTTALS & REPLIES:
0Author 9Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Still waiting on repair parts (2 months and counting...)

AUTHOR: Steve - (U.S.A.)

Well, I have been sedning e-mails to the Hart Cart folks and have not benn able to buy the gear set I need to repair my cart. Very disappointing...
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#2 Consumer Comment

Will report back on my repair results...

AUTHOR: Steve - (U.S.A.)

I too purchased a 2007 Hart Cart. While the shipping and delivery left a little to be desired, the vehicle has been of great use.

I just had an incident of what appears to be a damaged ring gear in the differential and have asked Shawn how to proceed with this warranty or repair work. I will report back on the outcome...
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#3 Consumer Comment

Where is it

AUTHOR: Mark From New Hampshire - (U.S.A.)

Hey Mr. Dazed and Confused what happened to your transcript ??? Whats wrong, you did not get the result you wanted, so therefore you did not post it. Shawn Hart has been fair and honest to me, from the purchase to a warranty claim. You need to find something better to do !! Where is you contact info, I thought you where interested or is that a lie too ???
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#4 Consumer Comment

Hart Cart Satisfaction

AUTHOR: Mark From New Hampshire - (U.S.A.)

Mr. Dazed and Confused,
I do not really want to leave my phone number on this sight or any other. I will say this if you think I am a fraud, you leave your email on this sight or your phone number and I will be more than happy to contact you if you so wish. I do not understand what your problem is. Facts are Facts and I am very pleased with my Hart Cart!!! Thanks for your concern though. I look forward to contacting you.
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#5 Author of original report

Hart Marketing Inc Complete court report

AUTHOR: Dazed&Confused - (U.S.A.)

I am in the process of obtaining any and all public documents for Shelby County Court House, related to Hart Marketing Inc.

Apparenlty the Clerk of the courts charges for information to be mailed.

I am trying to get a transcript of the court hearings as well. I have found that this is about a $700 fee. once i have paid the fee, they will mail a written account of the court hearings and we will scan the pages so we can post the exact facts.

I do not doubt from a minute that there are one or two satisfied customers, but what about the others, what about this lawsuit, why is Hart Marketing Inc advertising the same stuff under several websites?

If the product it good, then one site should sufice.

Looks like Hart is trying to fool consumers with multiple websites.

I contacted a company in Indiana that is the plaintiff and was only given a name of thier attorney and refused to comment.

Kelley Baldin is the plaintiff attorney.


Hart Marketing should provide the phone number to this satisfied customer so he can be contacted. I am assuming it's a post by the owner to counter the negative court filings.
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#6 Consumer Comment

Hart Cart Satisfaction

AUTHOR: Mark From New Hampshire - (U.S.A.)

I recently bought a Hart Cart and realized all this stuff about a lawsuit after I made the purchase. I figured I would not get my product so called with concerns. I was assured of a date and it came and went. I called again and got a ship date and it did ship and I have received the cart and I am very satisfied, for the money you can not go wrong.

I would just like to add that if Mr. Hart is such a crook, how come he has a great record with the BBB ?? The only problem I can see is that he has a hard time keeping them in stock. I think there is a little more to the lawsuit than people are willing to tell, but no matter how you look at it I am very pleased with my purchase!!
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#7 Consumer Comment

Hart Cart Satisfaction

AUTHOR: Mark From New Hampshire - (U.S.A.)

I recently bought a Hart Cart and realized all this stuff about a lawsuit after I made the purchase. I figured I would not get my product so called with concerns. I was assured of a date and it came and went. I called again and got a ship date and it did ship and I have received the cart and I am very satisfied, for the money you can not go wrong.

I would just like to add that if Mr. Hart is such a crook, how come he has a great record with the BBB ?? The only problem I can see is that he has a hard time keeping them in stock. I think there is a little more to the lawsuit than people are willing to tell, but no matter how you look at it I am very pleased with my purchase!!
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#8 Consumer Comment

Hart Cart Satisfaction

AUTHOR: Mark From New Hampshire - (U.S.A.)

I recently bought a Hart Cart and realized all this stuff about a lawsuit after I made the purchase. I figured I would not get my product so called with concerns. I was assured of a date and it came and went. I called again and got a ship date and it did ship and I have received the cart and I am very satisfied, for the money you can not go wrong.

I would just like to add that if Mr. Hart is such a crook, how come he has a great record with the BBB ?? The only problem I can see is that he has a hard time keeping them in stock. I think there is a little more to the lawsuit than people are willing to tell, but no matter how you look at it I am very pleased with my purchase!!
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#9 Author of original report

Dazed and Confused

AUTHOR: Dazed&Confused - (U.S.A.)

OK, i am not sure who Terry Zimmer is, but I do know who Shawn Hart and Hart Marketing Inc is.

Here is what I know and what experiences i have had with Shawn Hart and any of his so called companies.

I own a small engine repiar shop in Northern Michigan. I purchased several atvs from Shawn Hart a few years ago.

To this day, i have had nothing but problems with these chinese atvs. I can't get parts from Shawn. I had to order parts from other companies. Several came in not running and I had to repiar them before I coiuld sell them.

out of 24 that i baught at one time, 13 had some type of issue. I had to refund 9 customers and use the 9 for parts on the others.

I recently worked on a Hart Cart for a customer. Here is what I found.

The power switch that controls the dump bed broke. It actually melted. I called and asked for a new switch and was told there was no stock for this part. I had to go to an autoparts store and modify a switch to work.

I month later, customer returned with leaking fluid under engiine. I inspected and found a cracked casing on the gear box. I again called Hart Marketing inc and was told it was not covered under warranty and it was customer abuse.

I had to call another company on the west coast and pay for the part.

This Hart Cart had 41 miles and 12 hours on it. It was 2 months old from the customers receipt.

Hart Marketing Inc, offers a 90 day unlimited warranty and didn't provide parts when needed.

Bottom line is He will deliver that product, sometimes late, but will. Problem is after the sale, there is no customer service or support. We can't get parts from the guy.

Smooth talk works at the point of Sale, but when you need service or support after the sale, they are lacking.

I called this court phone number listed in these postings and did find there was a lawsuit filed against Mart Marketing Inc, Shawn Hart regarding Hart Carts and failure to deliver product. From reading the postings it does appear that Shawn Hart is doing everything he can to defraud another competitor for purposes of knocking of competition.

If you are a consumer and interested in a Hart Cart or any product Hart Marketing Inc, is selling, Do your research. This guy knows how to make money fast and easy but at the expense of us, the consumer.

I would like to see anyone else affected by Shawn Hart to post here or contact me as to I am interested in a class action lawsuit against him as well.
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#10 REBUTTAL Owner of company

Terry Zimmer is a god!!

AUTHOR: Shawn Hart - (U.S.A.)

Very creative Terry! Hats off to you.
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