ED Magedson – Founder
Hayden & Company715 Florida Ave S, Golden Valley Golden Valley, Minnesota United States of America
Me and my wife moved into a rental over one year ago. In this time we have had several issues with our landlord not taking care of routine issues. Our issue stemmed from day one when we were promised things upon moving in and they were note delivered. FOr one moving into this great new place to find that the unit was not completed or even had appliances. After a few phone calls, the solution was to deduct $25 off our rent. This was unacceptable for one we paid over $1700 in deposits and signed a shady leased agreement. As time went on other issues arised, everytime we called them for support they passed us off on someone else or didn't return our calls. They poorly managed the property setting up for saftey issues, poor lighting and other (undisclosed issues). When "Management" needed something from us, to confirm something was wrong at the complex they called us to check into the situations. [continued below]....
The money has been given to the owner anyway per our policy. This was not explained to you as a pet deposit. I have emails between me and you about discussion of getting more pets, and then having to put a deposit down. Be happy you didnt have to put a pet deposit down because those are ALWAYS non-refundable. So if you thought it was a pet deposit, then it would have been non-refundable anyway. And after your little stunt with the review, emial to Lori Swanson (who is the county housing attorney - I copied on the email), I dont care in anyway to pull strings and to help you with this. This matter is closed for a 3rd time. I ask you not to email me again or I will deem is harassment and will file with the police. If you dont like my decision, you have the courts to settle this. Very Truly Yours, Brenton G Hayden 10/19/2009
Working with this landlord has been a living hell, I just hope that anyone in the future that has to do business with these guys consults a lawyer before hand as they will take your money with no hopes of getting it back.
This report was posted on Ripoff Report on 10/20/2009 07:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Hayden-Company/Golden-Valley-Minnesota-55305/Hayden-Company-Brenton-Hayden-Bad-customer-service-experience-beware-of-this-company-512008. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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