• Report: #709138

Complaint Review: HCG Medical / Dr. William H. Shuler, MD

  • Submitted: Tue, March 22, 2011
  • Updated: Tue, June 19, 2012

  • Reported By: Pinklady — Cortaro Arizona United States of America
HCG Medical / Dr. William H. Shuler, MD
6616 S. Memorial Dr. Tulsa, Oklahoma United States of America

HCG Medical / Dr. William H. Shuler, MD Beware!! They are unconcerned with dangerous/fatal symtoms; Ripoff in Tulsa, Oklahoma

*Consumer Comment: HCG Medical / Dr. William H. Shuler, MD

*Author of original report: Dr. Schuler made things Right!!

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Not only was I cheated out of the medical services that HCG Medical / Dr. Shuler promises at the onset of signing up with their weight loss program, but, they totally misinformed me on the safety of the HCG injections.  Yes I started the program with an eagerness to loss weight.  My part was to only eat 500 calories a day; inject myself with the HCG (human chorionic gonadotropin) daily; and stick to the program that they provided which I did.  Their part was to provide me with medical supervision; analyze my hormones balances; my metabolism; cholesterol levels; my liver; kidney; and thyroid functionality; monitor my vitals; blood work; and address any medical concerns and or symtoms throughout the 6 month program.

I contacted HCG Medical to discuss some developing systoms I was experiencing which caused me to be very concerned and fearful for my health.  15 days after starting the injections my monthly cycle started.  It was the most horrible cycle I had ever experienced!  It came with excuciating abdominal pain; a severe and prolonged heavy flow; very large clots; shortness of breath;  dizziness; and vomiting.  It was so bad I  had missed 5 to 7 days of work for three months in a row during my cycle and suffered not only with severe pain but missed wages.

When I contacted HCG Medical and asked to speak with Dr. Shuler, he was not able to take my call and I was told a nurse would call me back the very next day.  No one called me.  I called back and they said that Dr. Shuler was very busy but to keep injecting myself with the medication and stick to the program. After several calls to complain about my symtoms, and demands to speak to the doctor I was told that my symtoms were strange and Dr. Shuler has too many patients to call me back but that I should just stick to the program. 

I did not continue to inject myself with the HCG, I did however did some research on the drug and found that it has not been approved by the Food and Drug Administration as treatment for obesity or weight control.  HCG is used mainly to treat fertillity issues.  The systoms I had developed were similar (almost exactly) to those discribed to be Ovarian Hyperstimulation Syndrome (OHSS) which usually occurs as a result of taking gonadotropins -- hormonal medications that stimulate the production of eggs in a woman's ovaries.  In ovarian hyperstimulation syndrome, your ovaries become swollen and painfull.  Complications of severe OHSS may include kidney failure; rupture of a cyst in an ovary which can lead to serious bleeding; breathing problems (adult respiratory distress syndrome); blood clots in large vessels, usually the legs; twisting of an ovary; and fluid collection in the abdomin.

After endless calls to try and speak with the doctor or nurse at HCG medical and with no luck, I had to question if there really is a Doctor Shuler.  I stopped the payments on my credit card and reported the faudulent part of the program to my credit card company which is:  They never intended to watch over my medical stats.... therefore cheating me out of medical services promised; they did not have any concern for my symtoms; or any concern for the risk to my health, they just dismissed my symtoms as being strange.  Although their program intoduction states that "Dr. Shuler would never put any of his patients health at risk" and will reimburse all your money if he feels your health may be at risk.  Dr. Shuler and his so called Medical Team, never intended to assist me medically and or care to reimburse me. They even continued to charge my credit card for the total amount of $1595 (not to mention a separate charge of $199 for the HCG medicine).

I hope to put a stop to this scam from HCG Medical and Dr. Schuler, because not everyones body is going to react the same to a drug prescribed by this doctor and your health may be at risk if he is so busy to be bothered by any problems you may have after starting the program.  If Dr. Schuler is a real doctor then why would he not contact me and follow up with my complaints and the symtoms that I developed after starting the HCG injections.  Why would he take on more patients then he can handle especially if it means someones health may be at risk.  I for one could not allow my health to be at anymore risk and therefore would not continue the program.  I still to this day have not heard from Dr. Shuler and or a nurse from his office. 

How many others of you are out there that may have experienced the same or similar situation as me with this company and doctor? I hope to get enough patients of Dr. Shuler's that have been ripped off as I have been, to be able to get a class action law suit started against HCG Medical / Dr. Shuler and his staff members. Please be aware of the dangers to your health before considering starting a weight loss program with this company and so called doctor.  They only care about your money not your health and well being.

This report was posted on Ripoff Report on 03/22/2011 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/HCG-Medical-Dr-William-H-Shuler-MD/Tulsa-Oklahoma-74133/HCG-Medical-Dr-William-H-Shuler-MD-Beware-They-are-unconcerned-with-dangerousfata-709138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

HCG Medical / Dr. William H. Shuler, MD

AUTHOR: Kathy L - (United States of America)

Hi - I have had an issue with trying to continue on the program I started and paid in full for - I have left messages asking for RX to be refilled and I have tried some of the phone #'s that were given to me initially in the program that have this fast busy signal almost like they are not working #'s.  No one has called me back when I previously left messages and this is frustrating as I spent several hundred dollars for this program and am ready to get going and get the RX refilled - I have 3 more sessions I paid for and would love it if someone would get back to me and get this going.  I think the program may work but I feel like I was getting the run around when I did speak to someone they promised to call me back and did not over a month ago.  Now I am making this a priority to get this resolved and have emailed 3 emails given to me at start of program - hoping someone will contact me or refund my money.  I will followup with this especially if I do not hear back this week.
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#2 Author of original report

Dr. Schuler made things Right!!

AUTHOR: Pinklady - (United States of America)

After many months of trying to resolve this matter I was finally actually able to speak with Dr. Schuler and he apologized for everything that took place. 
He did indeed determine that although very rare, that I may have been very sensitive to the HCG Medication which caused my Ovaries to Overstimulate causing all that pain and discomfort. 
He further stated that his staff dropped the ball and he was not aware of any of my initial complaints. 
He said he never received any of my messages untill I sent him a certified letter stating my complaints. 
He apologized for his staff and said he would give me a 100% refund
I had to still deal with his staff member Lana Baker for an additional 2 months, and finally on June 10th, 2011 recieved my refund. 
Thank goodness this nightmare is over!

Just a word to all of you wanting to use a quick fix to lose weight....Please check first with your personal doctors to get as much information on the medication you are about to put into your body!!  
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