- Report: #697623
Report - Rebuttal - Arbitrate
Complaint Review: HCG1234
HCG12345278 Pinemont Dr Ste A170, Murray, Utah United States of America
HCG1234 www.HCG1234.com This company is a scam! Murray, Utah
*Consumer Comment: HCG1234 is not a scam...do your research.
*Consumer Comment: I had a much different, much better experience...
*Consumer Comment: HCG 1234
*Consumer Comment: your fault not theirs
*UPDATE Employee: hcg1234 in Murray. Utah
*Author of original report: HCG1234 Update
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So I contaced them on the phone. The customer service rep told me to send it back to the address that I received it from and I would get my money back. Their website claims 100% money back guarantee. I waited for a week and decided that perhaps I would try the drops again to make sure it was the drops and not something else going on. Sure enough the headaches started up again. I put the drops in the mail about two weeks ago. The company is in the same state that I am in, so I know they received the product the next day.
I have not yet seen my refund of $60. I filed a complaint with the BBB and they can't get the company to respond. The email address now returns email as undeliverable. I called the company again today but caught them after hours. I left a message demanding my money back. I am not convinced I will get it. They now have the remaining product, and my money. I am really mad. They claim to beat anyone's price on the web. Well their service is crap and so is their company.
This report was posted on Ripoff Report on 02/19/2011 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/HCG1234/Murray-Utah-84123/HCG1234-wwwHCG1234com-This-company-is-a-scam-Murray-Utah-697623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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