- Report: #1161904
Report - Rebuttal - Arbitrate
Complaint Review: HD Projector world
HD Projector world11121 Horseshoe Way, #133 Richmond, British Columbia Canada
HD Projector world Haven't fulfilled my order correctly yet. Richmond British Columbia
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I ordered a projector from this company in early May for my granddaughter's birthday. They promised to ship it the next day. A week later I had received no shipping info, so I contacted the company. They gave me a tracking number and I contacted Fed Ex and they had no record of the shipment. I contacted the company again and they were to ship it next day. Well I didn't receive it in time for my granddaughters birthday. After finally receiving the projector with dvd player, it wouldn't play region 1 dvd's. I again contacted the company and was told to return the projector. They told me they would refund my shipping charges, which as of today July 14, 2014 I have not received. After they finally acknowledged they had receive the returned projector (I had to provide a USPS tracking number for them to even check if they had received the projected), they contacted me a few days and said some part had to be replaced. They then offered my an exchange for an update projector without dvd player. I agreed because at this time I was not sure about their dvd players working in the USA. It is now July 14, 2014 and I still have not received my replacement projector. You can bet that I will never again place an order with this company.
This report was posted on Ripoff Report on 07/14/2014 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/HD-Projector-world/Richmond-British-Columbia-V7A-5G7/HD-Projector-world-Havent-fulfilled-my-order-correctly-yet-Richmond-British-Columbia-1161904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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