headlights depot Headlightsdepot.com, Headlights Depot, PDI Auto Parts, Performancedepotusa.com, Perfomance Depot. Neal & Eric Tannentaum Terrible customer service. Lies and deception are used throughout the entire return procedure. Ebay users. 3200 NW 27TH AVE POMPANO BEACH, Florida

This place, and these guys are terrible rip-off artists. The headlights are junk made in India... really bad junk. One headlight literally fell apart before I even installed it. I plugged the unbroken light in to check out the quality of the light and the beam pattern was nothing like the original headlight. I adjusted the light and the beam went everywhere, except on the road. Imagine the worst used car salesman and you have these guys. They provide terrible customer service and use lies and deception throughout the entire return procedure. The say they will send you an email with the return procedures but they never do. They effective use caller ID to avoid accepting returns. Now that I've called them from 2 different phone numbers, they keep placing back on hold for about 1/2 until they finally decide to just hang up. If you are lucky enough to figure out what their real address really is, they want you to send returns to them only via UPS and FedEx (no USPS) and insist that you have it delivered to a "Business" only.... (must be something legal that they don't want to do) They insisted I don't write on the box, too. Why? Are the selling used lights? They gave me their address during the first call but I think their operations are in Ft. Lauderdale, FL. I used Google Earth to do a street view of one of their Lauderdale addresse's and one of them is just a parking lot... the other is a shady looking, ring bell to enter location which looks to be in the worst part of the city. These guys are pro's at screwing you and the whole system, in general. They primarily sell only through Ebay. On Ebay, they can get away with just about anything you read about above. If you complain, Ebay will just send them a nasty email. Amazon.com would not put up with the crap these guys are pulling. Read the return policy, but don't believe it. If you don't believe me, have them email you the RMA instructions and return policy in advance of your purchase. I guarantee you won't get it! BTW, they wanted a photo of the damaged light and it's serial number so they could forward it the the manufacturer in order for them to receive a return credit. They said they would then send me another light to replace the broken light but, of course.... it never did come. People like this make me ill.