- Report: #936837
Report - Rebuttal - Arbitrate
Complaint Review: headwebmaster
headwebmaster2507 lafayeette ave, winter park, florida 32789 Internet United States of America
headwebmaster Mike and James They couldnt complete even one page the way I asked not talking about: 1. the portfolio pages with bunch of pictures that is not sized and opens the different picture when I click on 2. The home pag , Internet
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I didnt have a big budget so, I thought for a simple web site I could try the hosting website which included:
Let us build your website for you for free!
Free custom 10 page web design
Free custom logo Shopping carts Interactive Email forms Search engine optimization Free design support and edits all year.
5,000 MB of hosting website space 100 email accounts Full traffic statistics
Before and after web design consultation
Takes less than a week to finish
I called and everything sounded right. Students design the sites under supervision of James that will take
a couple of weeks. We also talked about the pages. I was concerned if its not too small to build my web site since I have so many pictures; also, if their 10 page limit will cover the info I would like to cover. Mike assured me that it
will be just fine and they will be able to fit my content in 10 pages. So, as soon as I sent the money, $120 and the process will begin.
Thats where my nightmare started!!! I could send the content info by email, which I did right away at least to figure out the home page and set the colors but besides that my old site was taken down ( it had the same domain name) After a week, the new website didnt move much at all.
I decided to put all the info with text, logos, and pictures with descriptions on the CD and sent to the webmaster
representative James to work. Nothing moved!!!
I was calling, writing, and wondering for months. I was accused being annoying and only when I started calling more often, it would move a bit and stop. That was the worst experience to work with somebody so inconsistent and unreliable like webmaster
They couldnt complete even one page the way I asked not talking about:
1. the portfolio pages with bunch of pictures that is not sized and opens the different picture when I click on
2. The home page doesnt have correct description of what my business is
3. The lay out of the info is invisible
4. Organization of the info is confusing and not explanatory
5. Lay outs of the portfolio pages inconsistent
6. No descriptions and lots of info is missing
7. Pictures loading very slow and inconsistent
Unprofessional work and it took 4 months to get this crap!!! I still have the old hosting which I paid for, but with two
hosting and 2 websites I had nothing to show my customer. My web site:
I hope that this kind of people do not rip off other people and learn from my experience not to get scammed on some
kind of free web site.
Receipt for purchase:
Tuesday, May 1, 2012 2:53 PM
Order Number : 4697132089
Hostingwebsite.org ( hostingwebsite.org )
Contents of your purchase : Product ID : 118 Vendor Product ID : 57665
Product Description : Platinum web hosting / Free website design / Free domain name.
Product Name : Platinum web hosting
Quantity : 1
Handling Fee : 0.00
Bill Interval : Bills every 1 Year Until Cancelled
Total : 120.00 ( USD )
When I called and asked for my money back James from webmaster was trying to blame me that it is too many pages
etc. and this was in writing. Yes, it may have been in their promotion, but the clearly misrepresented to me that not to worry about the 10 page limit, and that it will be fine. This was a very deceptive sales tactican outward lie,
and of course, after they had my money, they could not met their promise ad assurance, as a matter of fact, notwithstanding the 10 page issue, what they did produce over the many months of frustration was absolute garbage and unworkable.
This report was posted on Ripoff Report on 09/04/2012 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/headwebmaster/internet/headwebmaster-Mike-and-James-They-couldnt-complete-even-one-page-the-way-I-asked-not-talk-936837. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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