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Report: #1171117

Complaint Review: Health Insurance Innovations - Internet

  • Submitted:
  • Updated:
  • Reported By: Fed Up — Miami Arizona
  • Author Not Confirmed What's this?
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  • Health Insurance Innovations Internet USA

Health Insurance Innovations HBC Kept charging my bank account after cancelling policy. Rude customer service when speaking to supervisor. Hanging up phone numerous times if you complain about issue Unknown Internet .

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This company will try every delay method possible to keep you from cancelling policy such as requiring dates you cancelled in e-mails or text youve sent to hanging up on you when you call. They keep presenting a charge to your bank for payment even after contacting them to cancel. Will not provide refunds if you can keep them on the phone long enough to explain why. Rude customer service as they will hang up on you if any critisism is shown or provided. The supervisor Carol is very proficient at doing this. A complete fraud as far as I am concerned. Presented as health insurance when enrolling but told after verification it is just a discount program. This company should be investigated at very least. Premiums are not only expensive but not what you are charged or what you pay for. Good luck if you need to cancel. They also require who your provider is. this is none of their business as far as I am concerned. Do not enroll with this company they are a complete farce.

This report was posted on Ripoff Report on 08/20/2014 01:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/health-insurance-innovations/internet/health-insurance-innovations-hbc-kept-charging-my-bank-account-after-cancelling-policy-1171117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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