• Report: #746580

Complaint Review: Healthcare Licensing Service, Inc.

  • Submitted: Tue, June 28, 2011
  • Updated: Thu, July 21, 2011

  • Reported By: Don B — Concord North Carolina United States of America
Healthcare Licensing Service, Inc.
3 West Garden St. Suite 700 Pensacole, Florida United States of America

Healthcare Licensing Service, Inc. Misrepresented service for medical licensing service Pensacole, Florida

*REBUTTAL Owner of company: Erroneous Complaint

*REBUTTAL Owner of company: The owner of this company is not telling the truth !

*Consumer Comment: The owner of this company is not telling the truth !

*REBUTTAL Owner of company: Untrue Accusations

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Company advertised as a service to obtain state medical licensing for a "fee" above the cost of the state application fees. They then sent a preprinted state medical license application based on information I gave them on their website and an invoice for $572 PLUS the state fee of $302. This after an initial charge of $499 which they represented as the entire fee!
I called to cancel the application and was told I would only receive a $249 refund. They therefore charged me $250 for 10 minutes of work, and a FedEx return envelope!

This report was posted on Ripoff Report on 06/28/2011 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthcare-Licensing-Service-Inc/Pensacole-Florida-32502/Healthcare-Licensing-Service-Inc-Misrepresented-service-for-medical-licensing-service-P-746580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Healthcare Licensing Service, Inc.

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 3Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Erroneous Complaint

AUTHOR: Daniel Morgan - (USA)

Dear Potential Client,

      Let me start by first saying that I don’t blame you for being on this site. In today’s market it is very wise to do some research on a company that you are considering doing business with.

 In rebuttal to the comments made regarding our quality of service. I ask you to consider, that from time to time, any business is going to make a mistake here or there. In the past 11 years we have made a few errors of our own. Ironically, none of those customers have filed online complaints. I assume this is because of the way that we have dealt with our mistakes responsibly enough to meet the clients expectations.

 Unfortunately, just like in any business, we sometimes cross paths with a consumer who has unrealistic expectations. You are seeing a few examples of this type of interaction below. The accusations being made are horrific. Any business that would do the things outlined in the complaint below doesn’t deserve to be in business, and likely wouldn’t stay in business very long.  To the contrary HLS has been in business for 11 years, has an A+ rating with the BBB, and has a 75% return customer ratio. 

 Please do not hesitate to continue your research just a few steps further by asking us to provide references. Our by inquiring with the BBB to confirm our A+ rating.

 Plus we will give any new client a 10% discount simply for calling and saying that you read this rebuttal on ripoff report.

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

The owner of this company is not telling the truth !

AUTHOR: Anonymous - ()

The owner of this company is not telling the truth !

Respond to this report!
What's this?

#3 Consumer Comment

The owner of this company is not telling the truth !

AUTHOR: Anonymous - ()

VERY TRUE ACCUSATIONS !!!

STOP LYIING AND STEALING

 

I had a very similar experience with this company, I infact have warned many of my physician friends from using them, and will continue to do so, these poeple are thiefs and will steel your money !

 

I totally agree with the report filed against this company, and I am sure it will not be the last one ! The BBB should also be notified of their scams !!

They are also more expensive than the other companies and the quality of their service is very poor.  DONT USE THEM !

Respond to this report!
What's this?

#4 REBUTTAL Owner of company

Untrue Accusations

AUTHOR: Healthcare Licensing Services - (United States of America)

Healthcare Licensing Services, Inc. has assisted over 25000 physicians with medical licensure in the
last ten years. We are the only medical licensure service with an A+ rating.

The "total" cost to obtain medical licensure is determined by the
state that you are applying to and your specific credentials. Since no two
physicians have exactly the same credentials, it is very rare for two
physicians to pay the same price for licensure. We advertise our $499 service
fee as a flat rate because some licensure companies utilize attorney like
billing. With our flat rate you know exactly what you are paying us to complete the
medical license application process for you. 

Healthcare Licensing Services, Inc. requires every client to sign a one page
agreement stating that they understand that our $499 flat rate fee doesn't
include any of the other fees associated with medical licensure (board fees,
transcript fees, license verification fees etc.) We also provide this
information here and here on or website. 

The signed agreement is also intended to confirm that all of our clients are aware of
our prorated refund policy which is located here on our website. By the time the medical license application has been completed and shipped to the client for signature, an average of 3 to 4 hours has already been spent doing research and data entry. This former client's claim that only ten minutes of work had been done is completely untrue.  

To any potential client who is reading this post, I ask you to consider the idea that this customer might have entered into an agreement without reading it or asking any questions, and instead relayed on assumptions. I welcome you to contact Healthcare Licensing Services directly (850)444-9814 and we will gladly provide you with the contact information for as many satisfied customers as it takes to earn your business.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X