• Report: #746580

Complaint Review: Healthcare Licensing Service, Inc.

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  • Submitted: Tue, June 28, 2011
  • Updated: Thu, July 21, 2011

  • Reported By: Don B — Concord North Carolina United States of America
Healthcare Licensing Service, Inc.
3 West Garden St. Suite 700 Pensacole, Florida United States of America

Healthcare Licensing Service, Inc. Misrepresented service for medical licensing service Pensacole, Florida

*REBUTTAL Owner of company: Untrue Accusations

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Company advertised as a service to obtain state medical licensing for a "fee" above the cost of the state application fees. They then sent a preprinted state medical license application based on information I gave them on their website and an invoice for $572 PLUS the state fee of $302. This after an initial charge of $499 which they represented as the entire fee!
I called to cancel the application and was told I would only receive a $249 refund. They therefore charged me $250 for 10 minutes of work, and a FedEx return envelope!

This report was posted on Ripoff Report on 06/28/2011 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Healthcare-Licensing-Service-Inc/Pensacole-Florida-32502/Healthcare-Licensing-Service-Inc-Misrepresented-service-for-medical-licensing-service-P-746580. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Untrue Accusations

AUTHOR: Healthcare Licensing Services - (United States of America)

Healthcare Licensing Services, Inc. has assisted over 25000 physicians with medical licensure in the
last ten years. We are the only medical licensure service with an A+ rating.

The "total" cost to obtain medical licensure is determined by the
state that you are applying to and your specific credentials. Since no two
physicians have exactly the same credentials, it is very rare for two
physicians to pay the same price for licensure. We advertise our $499 service
fee as a flat rate because some licensure companies utilize attorney like
billing. With our flat rate you know exactly what you are paying us to complete the
medical license application process for you. 

Healthcare Licensing Services, Inc. requires every client to sign a one page
agreement stating that they understand that our $499 flat rate fee doesn't
include any of the other fees associated with medical licensure (board fees,
transcript fees, license verification fees etc.) We also provide this
information here and here on or website. 

The signed agreement is also intended to confirm that all of our clients are aware of
our prorated refund policy which is located here on our website. By the time the medical license application has been completed and shipped to the client for signature, an average of 3 to 4 hours has already been spent doing research and data entry. This former client's claim that only ten minutes of work had been done is completely untrue.  

To any potential client who is reading this post, I ask you to consider the idea that this customer might have entered into an agreement without reading it or asking any questions, and instead relayed on assumptions. I welcome you to contact Healthcare Licensing Services directly (850)444-9814 and we will gladly provide you with the contact information for as many satisfied customers as it takes to earn your business.
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