• Report: #934146

Complaint Review: hearthware

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  • Submitted: Wed, August 29, 2012
  • Updated: Thu, August 30, 2012

  • Reported By: dennis — dallas Georgia United States of America
hearthware
1755 n butterfield rd libertyville, Illinois United States of America

hearthware precision induction cooktop lied cheated misslead false claims libertyville, Illinois

*UPDATE Employee: Order Help

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In an add on TV and computer if I ordered one PIC for $99.99 I would get free cookware. As a bonus ID get another PIC free plus cookware  just pay SH of $139.85/total paid $239.84.I got two cooktops[ just one works] but only one set of cookware. When Icall I get a recording telling me all operaters are busy, leave a message, number and email address. I've done this two times one over a week ago still no reply. dennis dallas ga.


This report was posted on Ripoff Report on 08/29/2012 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/hearthware/libertyville-Illinois-60048/hearthware-precision-induction-cooktop-lied-cheated-misslead-false-claims-libertyville-Il-934146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

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AUTHOR: Hearthware Jeremy - (United States of America)

Hello, my name is Jeremy. I am the Social Media Coordinator for Hearthware, the makers of the NuWave PIC. I am terribly sorry to hear about your missing cookware and your broken unit. If you send an email with your order information to facebook@hearthware.com, we will look into the status of your cookware and pass along any updates we receive. Please also include a description of your broken unit and one of our customer service managers will pass along instructions for receiving a replacement. Thank you.
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