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Report: #1342145

Complaint Review: HEARTLAND CHEVROLET - Liberty Missouri

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  • Reported By: Thomas C — Ball Ground Georgia United States
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  • HEARTLAND CHEVROLET 501 N 291 Hwy Liberty, Missouri USA

HEARTLAND CHEVROLET Unprofessional and Thieves Liberty Missouri

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The worst car buying experience I ever had.

I am from Georgia I dealt with Cody Angel before I flew in to pick up the car I specifically asked to make sure everything is taken care of and I was promised it is. Gave the $7,700 deposit in cash and drove the car back to Georgia on Oct 27 and November 9th (past 10 days) I got a phone call and an email stating the financing didn't go through as they said my paystub is not real well I guess my job is not real too. The manager Grant called my employer verified my employment but my boss is not comfortable giving what they are asking. I told them I will return the car and give me my deposit money back. I called Grant this morning as he wouldn't respond to me and to our surprised a tow truck was here just an hr ago to pick up the car. We didn't even fight it. My wife asked if she can just get the stuff in the car before they take it she ran inside to get the keys as I was asking explanation why they are towing it when I'm resolving the issue with Heartland but the towing company decided to be rude drag the car wit our stuff still in it. They damaged the car.  

So we filed a police report as we don't want to be held responsible for the damages the reo guy caused, the cop pulled the VIN and we found out that Heartland Chevrolet sold the car to a company in Oklahoma. Heartland Chevrolet you owe me $7700. Heartland do what is right. You know what is fraud, them taking my money and taking the car in that fashion when I already said I will ship it back. They had it repo'd so I don't get my deposit back, that was done purposely. They  should be ashamed of your tag line. Nice people buy from nice people. They are heartless and no problems doing people out of their HARD EARNED money. My wife contacted the President of the dealership few days after the repod the car since the manager and none of the people from the dealership bothered to contact us. She got a reponse from the President stating that they have intentions of keeping the deposit and he then said he meant they have intention of giving us our deposit back. I'm convinced it wasn't a typographical error and that he meant it because to this day no word about our refund when my wife contacted them today she got a phone call back saying not to contact them anymore and all communications must go through they lawyer. It is as simple us letting us know when we should received our deposit back but they cant't do that. Yuou can't do that when you don't have any intentions of doing so. We want our deposit money back we should be asking for more considering the inconvenience they out us through but we are not like that we just want our hard earned money back. 

This report was posted on Ripoff Report on 12/08/2016 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/heartland-chevrolet/liberty-missouri-64068/heartland-chevrolet-unprofessional-and-thieves-liberty-missouri-1342145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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