- Report: #1072090
Report - Rebuttal - Arbitrate
Complaint Review: Heartland payment system
Heartland payment systemOne Heartland Way Jeffersonville, Indiana USA
Heartland payment system They are fraud, say something and make you sign contract on e reader. Jeffersonville indiana
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Heartland Payment System has fraudulently charged my credit card account with consistent monthly fees. I originally closed my account because I was unaware of charges $106.02 monthly fees. I also received this bill for the months of February March and April that totaled $318.06 and $106.02 for the month off May even though I closed my account. I should not have been charged for these months because I stopped using Heartland. When I cancelled my account, I was even charged $295.00 which was not stated by the sales representative when I signed the contract. When I opened my account with one of the representatives, I specifically told them that I did not want to sign a contract. The representative assured me that there are no contracts involved and that I may close my account any time without a fee. Once he took my signature, he reiterated once again that there are no monthly or cancellation fees. Once I signed on the representatives ipad, I received no paper copy of the signature. I believe in this scenario, I have been fraudulently been charged and feel as if I was "robbed" by this company. The representative did not explain clearly about the companies policies, fees, and contract. I feel harassed by the various bills I have been receiving although I have not been using the services what so ever. I request for the refund off all my monthly fees that total $424.08 and $295.00 for the cancellation fee. Thank You.
This report was posted on Ripoff Report on 08/01/2013 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Heartland-payment-system/Jeffersonville-Indiana-47130/Heartland-payment-system-They-are-fraud-say-something-and-make-you-sign-contract-on-e-re-1072090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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