• Report: #90674

Complaint Review: Heat N Glo Brand Fireplaces (a Division Of Hearth & Home Technologies Inc. )

  • Submitted: Sat, May 08, 2004
  • Updated: Sat, May 08, 2004

  • Reported By:Vilas North Carolina
Heat N Glo Brand Fireplaces (a Division Of Hearth & Home Technologies Inc. )
Corporate Office 20802 Kensington Blvd. Lakeville, Minnesota U.S.A.

Heat N Glo Brand Fireplaces (a Brand Of Hearth & Home Technologies Inc. ) Heat-N-Glo Gas fireplace is a DUD. (Passage model) A very expensive dissapointment. Advertisements claim a "robust fire" when my flames are 5 inches high. Lakeville Minnesota

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Heat-N-Glo Gas Fireplace (Passage Model) does not perform as advertised on websire: www.heatnglo.com.

Advertisement shows a roaring fire and claims the Passage gas fireplace "allows higher BTU's and provides a more robust fire" when actual flames are no more than 5 inches high.
Claims to provide "warm radiant heat" when little heat actually radiates into the surrounding room.

Very expensive fireplace that lists for $2999.00, however you are not told that everything else (even the fireplace doors) are a costly options.
The Heat-N-Glo advertisement is very deceptive showing doors on the fireplace, when they are an additional $1,000.00 option.

I have complanined to Heat-N-Glo, and received nothing other than they say their "advertisements are not deceptive".

Boone, North Carolina

This report was posted on Ripoff Report on 05/08/2004 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Heat-N-Glo-Brand-Fireplaces-a-Division-Of-Hearth-Home-Technologies-Inc-/Lakeville-Minnesota-55044/Heat-N-Glo-Brand-Fireplaces-a-Brand-Of-Hearth-Home-Technologies-Inc-Heat-N-Glo-Gas-f-90674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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