- Report: #189710
Report - Rebuttal - Arbitrate
Complaint Review: Heather Searle & Billy Mounce, Indian Springs Bernese Mt. Dogs
Heather Searle & Billy Mounce, Indian Springs Bernese Mt. Dogs5001 S. Poplar Broken Arrow, Oklahoma U.S.A.
Heather Searle & Billy Mounce, Indian Springs Bernese Mt. Dogs, ripoff Bad Breeding, Not willing to refund purchase price, Disconnected phone, Unprofessional. Broken Arrow Oklahoma
*UPDATE Employee: different address same game.
*Consumer Comment: puppy find
*Author of original report: Resolved
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I contacted Heather with this information and told her I would send her all the reports and registration papers of the dog back. She informed me I needed to send it to the person on the dogs papers, of which I have never even talked to. So I did, and sent it certified mail, which was never picked up at the post office and was returned to me undelivered. Then when trying to call her about her partner, her phone is no longer in service.
Bottom line, I got a bad dog and she is unwilling to stand up to her health guarantee. She stated that I needed to return the dog to her and she would give me another one as per her health guarantee. That is NOT what her health guarantee states. It states to return the dog to her so she can take it to her vet for examination, not that I needed to surrender the dog to her. I offered to bring the pup to a neutral vet or a vet of her choosing, she told me her vet was in another state and refused to meet me.
So far, I have spent $600.00 for the pup, $300.00 in xrays and vet bills, $250.00 in medications for this pup and a pending $3500.00 for a hip replacement when this pup is old enough.
I have had this pup diagnosed by 2 vets and Heather seems to think she knows more than the vets. Go figure. My vet states in no uncertain terms this is bad breeding. I cannot tell you the heart break this breeder has caused, let alone the bad pups she is turning out and not bettering the breed. Buyer Beware.
This report was posted on Ripoff Report on 05/02/2006 08:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heather-Searle-Billy-Mounce-Indian-Springs-Bernese-Mt-Dogs/Broken-Arrow-Oklahoma-74011/Heather-Searle-Billy-Mounce-Indian-Springs-Bernese-Mt-Dogs-ripoff-Bad-Breeding-Not-w-189710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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