• Report: #920577

Complaint Review: hellototem

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  • Submitted: Tue, July 31, 2012
  • Updated: Tue, July 31, 2012

  • Reported By: m@m@ LoV3 — twin falls Idaho United States of America
hellototem
6370 lusk blvd ste f102 san diego, California United States of America

hellototem i called and got a very generous quote and offered a rebate for 10 dollars. when they sent the box it had a receipt not including the rebate, and ten dollars less than they offered. san diego, California

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okay so first I saw the commercial and I sent in for a quote they offered me a very generous quote and sent me a prepaid box and offered me a 10 dollar rebate .
when I got the box it had a paper offering 10 dollars less than what they had originally offered and it did not include a rebate .
I figured the phone was just laying here anyway so I sent it off figuring they would remember the rebate when they got it .
it was supposed to take as little as 3 days for the whole process and it has been a month now it took 2 weeks before they even receive the phone and then another 2 weeks before they even emailed me offering me yet another 10 dollars less then what was on the paper.
it still seems like a pretty good offer so I accepted and told them to send me the check that was 2 weeks ago and I haven't seen a check yet .
if you go on their website they list no phone number they say call us but there's no number they give an email and mailing address .
I had to hunt down the phone number and I have not yet gotten a response

This report was posted on Ripoff Report on 07/31/2012 07:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/hellototem/san-diego-California-92121/hellototem-i-called-and-got-a-very-generous-quote-and-offered-a-rebate-for-10-dollars-wh-920577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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