- Report: #1064758
Report - Rebuttal - Arbitrate
Complaint Review: helpus247
helpus247 gained remote access to PC, then who knows what! Internet
*REBUTTAL Owner of company: Baseless allegation
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My wife got a phone call from this company. They stated that our computer had a virus, and they could tell it was leaking information. They would fix it for her. She clicked a few icons as they instructed, and they then gained remote access to our PC. It seems they did organize the desktop. But I have no idea what else they have done. Copied all our photos? Stolen our identies? Banking infomration?
I have tried to call the phone number on their web site, but no answer, and no call back. The live chat link on their web site does not work. I believe this is a scam company. Other companies with simialer names seem to get people to pay for the service(s), but my wife says she did not give them any credit card information. So I assume they stole files from our PC.
This report was posted on Ripoff Report on 07/05/2013 07:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/helpus247/internet/helpus247-gained-remote-access-to-PC-then-who-knows-what-Internet-1064758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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