- Report: #1126874
Report - Rebuttal - Arbitrate
Complaint Review: Henry's Towing
Henry's Towing2661 Garfield Avenue Silver Spring, Maryland USA
Henry's Towing Henry's Wrecker Service (I/T) Illegal tow from a garage I pay to use Silver Spring Maryland
*Author of original report: Confirmed no specific authorization to tow
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I was parked in a private garage where I pay $150/month for an assigned space. They somehow entered the garage around 2:30am and towed my car, allegedly for not having a permit which I do in fact have and they could have seen had they bothered to look.
I was charged $128 including a storage fee (for less than 24 hours in their yard) and a mileage fee.
- It is now illegal under MD state law, superseding Montgomery County law to tow a vehicle without specific authorization from the parking lot owner. They are not allowed to use a contract with the lot to come find cars to tow wihout being specifically authorized MD Code: Transportation: 21-10A-04
- If the building authorized the tow, they would have been required to check against their records to confirm I was not authorized to park there. I pay for a monthly permit and they had my vehicle tag and make/model on file.
- Building management does not have office hours at 2:30am so I do not think they authorized a tow of my vehicle.
- If they were not specifically authorized to tow my vehicle, then they were trespassing in a private locked garage in the middle of the night.
- The building did not post legally required towing notices in the lot as required by law.
Under the new MD law (2012 and 2013), police are required to issue a criminal summons to the towing company for violations of 21-10A so I will be following up with a criminal complaint and a complaint to the office of Consumer Protection in Mongtomery County who btw have 98 complaints on file against this company, 71 which are listed as "unresolved" and 4 more pending.
This is far more complaints than any other towing company I see listed on that site
This report was posted on Ripoff Report on 02/26/2014 09:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Henrys-Towing/Silver-Spring-Maryland-20910/Henrys-Towing-Henrys-Wrecker-Service-IT-Illegal-tow-from-a-garage-I-pay-to-use-Silve-1126874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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