• Report: #804575

Complaint Review: Heritage Auctions

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  • Submitted: Sat, December 03, 2011
  • Updated: Mon, June 30, 2014

  • Reported By: Gary — silver spring Maryland USA
Heritage Auctions
3500 Maple Av 17th Floor Dallas, Texas United States of America

Heritage Auctions Beware of Doing Business with Heritage Auctions in Dallas, Texas

*Author of original report: Please Disregard RealClient's False Statements

*Consumer Comment: I am the REAL Realclient

*Author of original report: CASE CLOSED END OF STORY

*Consumer Comment: Yet More Proof that Gary (the Original Author) is a Nutcase and Liar

*Author of original report: What a realclient nutcase

*Consumer Comment: Another Silly, Petty Retort from Nutcase Gary ,the Original Author

*Author of original report: What the?

*Consumer Comment: Additional Proof that Gary (the Original Author) is a Crazy Criminal

*Author of original report: Hello There

*Consumer Comment: Additional Proof that Gary (the Original Author) is a Crazy Criminal

*Consumer Comment: Gary is a Proven Liar and Fraud

*Author of original report: Case Closed

*Consumer Comment: The Original Author Continues to Prove that He is a FRAUD!

*Author of original report: CASE CLOSED

*Consumer Comment: Gary is a Complete Fraud!

*Author of original report: END OF STORY

*Consumer Comment: The Truth Hurts, Doesn't It Gary?

*Author of original report: RealClient is an A**hole!!!!

*Consumer Comment: Clarification About Gary to Avoid Confusion

*Consumer Comment: Clarification About gary to Avoid Confusion

*Consumer Comment: Ultimate Proof That Gary is a Liar and Mentally Ill Criminal

*Author of original report: RealClient Continues to Evidence His Mental Illness and Criminal Intent

*Consumer Comment: Gary Continues to Evidence His Mental Illness and Criminal Intent

*Consumer Comment: I ALSO AGREE WITH realCLIENTisStupid

*Consumer Comment: I Believe the Author

*Consumer Comment: Gary is a Mentally Ill Criminal

*Author of original report: RealClient Got Suspended From Collectors Universe!!

*Consumer Comment: Proof Positive That Gary (aka jsome, Jon123, etc.) Is a Liar, Criminal, and Mental Patient

*Author of original report: Realclient is Nuts

*Consumer Comment: Yet More Proof That Gary (aka Jon123 aka jsome) Admits By Default That He Has No Credibility

*Author of original report: RealClient is a Nut Case

*Consumer Comment: Proof That Gary's Complaints About Heritage Are Completely Unfounded

*Consumer Comment: Proof That Gary Is Seriously Disturbed

*Author of original report: BEWARE OF CHARLES WILLIAM FITCH

*Author of original report: Realclient Has an IQ Below 70

*Consumer Comment: Heritage Is Exceedingly Honest

*Author of original report: Extort Money?

*Consumer Suggestion: The Real "Ripoff"

*Consumer Comment: I Trust Heritage, Not Their Critics!

*Author of original report: AGREEMENT REACHED

*Author of original report: Heritage Reneges on their agreement

*UPDATE Employee: This Former Customer is Under FBI Investigation for Fraud

*Author of original report: Heritage agrees to refund money

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Before doing business with Heritage Auctions please read my story. Here are five reasons why you may not want to do business with Heritage Auctions.

1. If you've consigned coins to Heritage in the October 2011 US Coin Auction in Pittsburgh but didn't get paid I might be able to tell you the reason. If you consigned lots 3841, 4634, 3733, 3657, 3659, or 3939 and thought you sold them but their web site now says the coins were not sold here's the reason. I paid for these coins  in full but Todd Imhof refused to ship them to me. After a few weeks went by without receiving the coins I had my credit cards chargeback the amount I paid to Heritage. The shipping department manager told me that Todd Imhof placed a shipping hold on the coins. Once the chargebacks were initiated HA.COM cancelled these consigned lots and changed the status to "Not Sold". So in the end Heritage Auctions and Todd Imhof tried to screw me out of a large dollar amount but ended up screwing the consignors of these lots. That's why these 6 coin lots were not sold.

2. I sent in 3 coins for the December 2011 US Coin Auction in New York. Heritage does not have a contractual agreement wih me to sell these coins nor will they return them to me. Lawyers have told me that what Heritage is doing is called theft of my property. Todd Imhof has never returned any of my calls. Instead of cooperating with me to resolve these problems Todd suspended my account and ignores my phone calls and emails.

3. On October 14, 2011 Todd Imhof agreed to purchase an 1899 $1 Silver Certificate from me for $900. Instead of paying me they kept the silver certificate.

4. Heritage owes me $3600 from a Nov 2011 auction but refuses to pay me despite the contractual agreement to do so. So if you're thinking of consigning coins to Heritage Auctions you may not get paid.
 
5. I sent in two China Panda coins for the January World Coin Auction. I've asked Todd Imhof to return these coins but once again he ignores my request and won't talk to me.

I've tried resolving problems with Heritage but it seems their resolution to complaints is to ignore them and pocket your money instead. Do you really want to trust selling your collectibles to a company that doesn't pay and ignores your problems?  


This report was posted on Ripoff Report on 12/03/2011 12:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Heritage-Auctions/Dallas-Texas-75219/Heritage-Auctions-Beware-of-Doing-Business-with-Heritage-Auctions-in-Dallas-Texas-804575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
19Author 24Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Please Disregard RealClient's False Statements

AUTHOR: RS1 - ()

Please disregard realclient's statements against me claiming I'm a scammer as they are completely untrue. There is a known cyber bully and stalker in the online community who defames and harasses people. I have a great working relationship with Heritage Auctions and Todd Imhoff, the Executive Vice President. This online stalker realclient has made the same false statements against everyone who filed a ROR complaint against Heritage. He is clearly a cyber bully who's sole purpose is to make false claims against innocent people he does not know and never met. 

 

Gary S, the victim of realclient's false defamatory and libelous remarks

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#2 Consumer Comment

I am the REAL Realclient

AUTHOR: realclient - ()

The post below this one was posted by an impersonator. I am the actual Realclient, the person who exposed the original author, Gary, as being a proven criminal, liar, and wacko. Read my below posts for definitive proof. 

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#3 Author of original report

CASE CLOSED END OF STORY

AUTHOR: RealClient - ()

CASE CLOSED END OF STORY

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#4 Consumer Comment

Yet More Proof that Gary (the Original Author) is a Nutcase and Liar

AUTHOR: realclient - ()

Notice that Gary (the original author) projects his own flaws onto me. In my below posts, I have offered overwhelming evidence that Gary is a liar, fraud, fake, criminal, and lunatic. Gary has not specifically denied my claims; silence in the face of an accusation is evidence of guilt. Gary lamely attempts to shift attention from his own wrongdoing by posting a silly blanket disclaimer about me, for which he offers no evidence of any kind. Anyone with an IQ above 70 can determine that, via the evidence presented on this page and others on this website, Gary has no credibility whatsoever. Gary belongs in the psychiatric ward of a state prison, not on the pages of Ripoff Report's website. 

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#5 Author of original report

What a realclient nutcase

AUTHOR: RS1 - ()

What a realclient nutcase!!!!!!

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#6 Consumer Comment

Another Silly, Petty Retort from Nutcase Gary ,the Original Author

AUTHOR: realclient - ()

I am not going away, Gary (the original author, aka multiple aliases.) You are a liar, defamer, crook, and nutcase. My below posts, and your subliminally revealing retorts, prove it. 

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#7 Author of original report

What the?

AUTHOR: RS1 - ()

Hey.

 

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#8 Consumer Comment

Additional Proof that Gary (the Original Author) is a Crazy Criminal

AUTHOR: realclient - ()

To follow is absolute proof that the original author, Gary (aka many aliases), is a lying, mentally ill, insecure, projecting criminal. Scroll down through Gary's sub-literate posts on this page to Heritage's update: "UPDATE Employee: This Former Customer is Under FBI Investigation for Fraud". Therein, you will find Gary's full name, city, and state. Via Googling, you can then find the Collectors Universe forum in which several consumers note that they have caught Gary perpetrating criminal fraud against Heritage, Ebay buyers, and others via schemes involving stolen photographs, false identities, and other deceptions.

I have a screenshot of said consumer comments, just in case they get deleted. Gary libeled Heritage on Ripoff Report's website and elsewhere because Heritage did not instantly pay him for his consignment of nearly worthless junk. Gary falsely assumed that because HE is a profoundly disturbed criminal, Heritage employees are as well and had every intention of cheating him out of his measly consignment. All auction companies take several weeks or even months before settling with clients. Gary is a silly wacko who belongs in the psychiatric ward of his state prison, not on the pages of Ripoff Report's website. Notice that Gary has not denied my claims; silence in the face of an accusation is evidence of guilt. 

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#9 Author of original report

Hello There

AUTHOR: RS1 - ()

case closed.

 

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#10 Consumer Comment

Additional Proof that Gary (the Original Author) is a Crazy Criminal

AUTHOR: realclient - ()

To follow is absolute proof that the original author, Gary (aka various aliases), is a lying, mentally ill criminal. Scroll down to Gary's sub-literate post on this page: "UPDATE Employee: This Former Customer is Under FBI Investigation for Fraud". Therein, you will find Gary's full name, city, and state. Via Googling, you can then find the Collectors Universe forum in which several consumers note that they have caught Gary perpetrating criminal fraud against Heritage, Ebay buyers, and others via schemes involving stolen photographs, false identities, and other deceptions. Gary libeled Heritage on Ripoff Report's website and elsewhere because Heritage did not instantly pay him for his insignificant consignment. Gary falsely assumed that because HE is a mentally ill criminal, Heritage employees are as well and had every intention of cheating him out of his virtually worthless junk. All auction companies take several weeks or even months before settling with clients. Gary is a profoundly disturbed wacko who belongs in the psychiatric ward of his state prison, not on the pages of Ripoff Report's website. 

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#11 Consumer Comment

Gary is a Proven Liar and Fraud

AUTHOR: realclient - ()

Just to clear things up, Gary is the original author of this report. He does not even know what my name is, yet libels me with fabricated nonsense in retaliation for the factual bad publicity that I have given him. His ridiculous claim that I defrauded Heritage screams volumes about his mental illness. If that lie was true, why would I be defending them against his defamation? Unfortunately for Gary, we do know what his real name is. Read my below posts to learn it, then Google it and his address. My contentions about his criminal actions will then be definitively proven. Gary is a profoundly disturbed criminal who belongs in the psychiatric ward of a state prison. On this page alone, Gary has used eight different aliases, a symptom of his psychopathy. Please read my below posts to learn why none of Gary's complaints about Heritage Auctions on this and other websites have any credibility. I have offered definitive proof that Gary is a liar, fraud, fake, felon, and wacko. 

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#12 Author of original report

Case Closed

AUTHOR: RS1 - ()

I thought I'd let you know that RealClient has recently served prison time for defrauding many companies including Heritage. He has a long history of being arrested for scams. Please ignore RealClient's comments as they are irrelavent. Thank you.

 

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#13 Consumer Comment

The Original Author Continues to Prove that He is a FRAUD!

AUTHOR: realclient - ()

In his latest petty retort, Gary does not deny any of the negative claims made against him. That is because they are completely true! He merely wants to get in the last word, a symptom of his mental illness. As definitively proven by my below comments, and subliminally by his, Gary (aka multiple aliases) is a liar, thief, fake, fraud, and nutcase. He is responsible for many, if not most, of the few negative reviews about Heritage Auctions posted on this and other websites. 

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#14 Author of original report

CASE CLOSED

AUTHOR: RS1 - ()

CASE CLOSED. 

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#15 Consumer Comment

Gary is a Complete Fraud!

AUTHOR: realclient - ()

To follow are facts that prove that Gary, the original author, is also behind all of the other accounts which inexplicably defend him on this page. Gary is an obsessed lunatic who is compelled to always have the final comment. Whenever he did not respond under his "original author" account, he did so under an alias (e.g., Cst1 and Customer1.) Note that all of the comments which defend his position have identical grammatical mistakes and raise the same bogus issues. In my below posts, I offer additional proof that Gary is a liar, fake, fraud, felon, and nutcase. 

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#16 Author of original report

END OF STORY

AUTHOR: RealCleintIsStupid - ()

END OF STORY. 

 

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#17 Consumer Comment

The Truth Hurts, Doesn't It Gary?

AUTHOR: realclient - ()

Once again, Gary's most recent post does not deny any of my claims about his wrongdoing. He merely regressed into his youth for a schoolyard taunt. On this page alone, Gary used the following aliases:  RealCleintIsStupid, pppp, Cst1, jsome, Customer1, and Jon123. In every bogus post, he inexplicably defends the obviously corrupt original author (himself), makes identical grammatical errors, and makes the same faux points - facts which prove that he wrote all of the referenced comments. My friends and I have each spent millions with Heritage Auctions. We feel loyalty to them and do not want a crazy, lying thug like Gary to tarnish their good image with his libelous babble. My friends have literally been laughing out loud at my responses to Gary's dimwitted and self-incriminating retorts. The Ripoff Report is unintentionally entertaining us. Your fabulous scam-exposing website is what the First Amendment is truly about! 

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#18 Author of original report

RealClient is an A**hole!!!!

AUTHOR: RealCleintIsStupid - ()

Real client is one big a**hole!!!

 

END OF STORY.

 

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#19 Consumer Comment

Clarification About Gary to Avoid Confusion

AUTHOR: realclient - ()

Gary is the original author of this report. He is a profoundly disturbed criminal who belongs in the psychiatric ward of a state prison. On this page alone, Gary has used eight different aliases, a symptom of his psychopathy. Please read my below posts to learn why none of Gary's complaints about Heritage Auctions on this and other websites have any credibility. I have offered definitive proof that Gary is a liar, fraud, fake, felon, and wacko. 

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#20 Consumer Comment

Clarification About gary to Avoid Confusion

AUTHOR: realclient - ()

Gary is the original author of this report. He is a profoundly disturbed criminal who belongs in the psychiatric ward of a state prison. On this page alone, Gary has used eight different aliases - a symptom of his psycopathy. Please read my below posts to learn why none of Gary's complaints about Heritage Auctions on this and other websites have any credibility. I offer definitive proof that Gary is a liar, fraud, fake, felon, and wacko. 

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#21 Consumer Comment

Ultimate Proof That Gary is a Liar and Mentally Ill Criminal

AUTHOR: realclient - ()

In addition to being a liar and mentally ill thief, Gary has low intelligence, so he was unable to think of a meaningful retort, forcing him to steal my valid criticisms about him and lamely try to juxtapose them against me. For proof that all of my contentions about Gary are accurate, scroll down to the post (on this page) "This Former Customer is Under FBI Investigation for Fraud".

 

In that post, "Gary S****" of "Silver Springs, Maryland" is noted as being the culprit under investigation by the FBI because he defrauded Heritage. A Google search of his name and city will reveal that all of my negative claims about him are true. Note that Gary has used multiple aliases on this and other websites - par for the course for a proven liar and thief. Also notice that Gary obsessively, immediately responds to every legitimate criticism about him, as expected for a mentally ill spammer. 
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#22 Author of original report

RealClient Continues to Evidence His Mental Illness and Criminal Intent

AUTHOR: RealCleintIsStupid - ()

With each additional post, RealClient continues to evidence he is mentally disturbed and in need of serious psychiatric help. RealClient won't admit he's a liar. If RealClient had any brains whatsoever he'd realize this case with Heritage has been resolved over a year ago. Get a real life Realclient. 

 

CASE CLOSED.

 

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#23 Consumer Comment

Gary Continues to Evidence His Mental Illness and Criminal Intent

AUTHOR: realclient - ()

With each additional post, Gary continues to evidence that he is a mentally ill criminal. Notice that in his post under yet another alias, Cst1, he stopped denying that he is a liar and criminal. Instead, he pretends to be a third party who inexplicably defends a proven liar and criminal. Gary seems to falsely believe that libeling an honest company is acceptable, as long as it occurred several months prior. 

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#24 Consumer Comment

I ALSO AGREE WITH realCLIENTisStupid

AUTHOR: Cst1 - ()

Realclient seems to be harassing the author after he clearly said the problem has been resolved. What is your problem realclient? The guy said the problem has been resolved for over a year and you continue to harrass him? Get real!

 

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#25 Consumer Comment

I Believe the Author

AUTHOR: Customer1 - ()

I find it interesting that realclient posts the same thing in every complaint about Heritage. He says the complainer is trying to extort money, blah, blah, blah. The author of this report says the complaint has been resolved. So why is realclient continuing to harass this person? We'll never know for sure.

 

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#26 Consumer Comment

Gary is a Mentally Ill Criminal

AUTHOR: realclient - ()

Like clockwork, the sociopathic, sub literate, deeply disturbed Gary has quickly replied, this time with yet another frivolous fabrication. He falsely states that I was banned from Collectors Universe, even though I have never even been a member! Also, he does not even know what my name is.  Unfortunately for Gary, we do know what his real name is (you may find it in the Heritage letter to the FBI, which is posted on one of his Ripoff Report pages about Heritage.) A Google search of his real name, city, and state will reveal proof that all of my claims about his crimes and other wrongdoing are accurate. Gary is an obsessed criminal wacko who must have the last word, even when he has already lost an argument which he started. Note that Gary has NOT denied any of the claims that I have made against him. That is because he cannot, as I have PROVEN them in my previous posts. Kindly refer to them for verification. I suggest that you scrutinize all of my posts about this sicko. You will wonder why Gary kept attempting to do business with Heritage via multiple aliases - at the same time he was libeling them on this and other websites! My posts contain definitive evidence that Gary is a liar, libeler, nutcase, and thief. 

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#27 Author of original report

RealClient Got Suspended From Collectors Universe!!

AUTHOR: pppp - ()

The truth is that realclient is mad at me because I got him suspended from the Collectors Universe Forum for breaking their zero tolerance policy. Realclient is forever banned from using CU's Forum. Too bad, you broke the rules.

 

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#28 Consumer Comment

Proof Positive That Gary (aka jsome, Jon123, etc.) Is a Liar, Criminal, and Mental Patient

AUTHOR: realclient - ()

To follow is absolute proof that Gary (aka jsome, Jon123, etc.) is a lying, mentally ill criminal. Search for Gary's illiterate post, "Heritage Auctions Beware of Doing Business with Heritage Auctions in Dallas, Texas", then click "This Former Customer is Under FBI Investigation for Fraud" therein. Subsequently, Google Gary's full name, city, and state. You can then find the Collectors Universe forum in which several consumers note that they have caught Gary perpetrating criminal fraud against Heritage, Ebay buyers, and others via schemes involving stolen photographs, false identities, and other deceptions. Gary libeled Heritage on Ripoff Report's website and elsewhere because Heritage did not instantly pay him for his insignificant consignment. Gary falsely assumed that because he is a mentally ill criminal, Heritage employees are as well and had every intention of cheating him out of his virtually worthless junk. All auction companies take several days, weeks, or even months before settling with clients. Gary is a profoundly disturbed wacko who belongs in the psychiatric ward of his state prison, not on the pages of Ripoff Report's website.  

 

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#29 Author of original report

Realclient is Nuts

AUTHOR: jsome - ()

Go away Nut Case. We do not need your false accussations.

 

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#30 Consumer Comment

Yet More Proof That Gary (aka Jon123 aka jsome) Admits By Default That He Has No Credibility

AUTHOR: realclient - ()

Gary's immediate, enraged response (under yet another alias, jsome) to my post of today is yet more powerful evidence that he is both a liar and a mental patient. Notice that Gary did NOT deny my contention that other people have accused him (on Collectors Universe's message boards) of perpetrating and perpetuating criminal frauds and deceptions on Ebay and elsewhere. Once again, via his defamatory post he projected his own flaws onto to me. Judging by his surreal, illogical, and illiterate ramblings, it is he - not I - who is poorly educated, mentally disturbed, and unintelligent. Gary has maliciously and sanctimoniously libeled Heritage, an honest, hardworking company. There is no statute of limitations on exposing his commission of such a heinous act, contrary to what he naively and arrogantly seems to believe. I reiterate, nobody with an IQ above 70 would take seriously the obviously faux, sanctimonious, en masse accusations which he perpetually makes. 

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#31 Author of original report

RealClient is a Nut Case

AUTHOR: jsome - ()

 The real nut case here is real client. He needs to seek help immediately for his problems. Why would realclient continue to harass me after I've told this person that the issue I had with Heritage has been resolved for over a year? Realclient cannot understand that the matter with Heritage is closed. You are a total idiot, Realclient. I doubt you graduated high school.

 

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#32 Consumer Comment

Proof That Gary's Complaints About Heritage Are Completely Unfounded

AUTHOR: realclient - ()

With each additional post, Gary continues to definitively evidence that he is profoundly disturbed. His extreme insecurity (a symptom of his sickness) is so severe that he reacts angrily, quickly, and obsessively to the slightest valid criticism. He projects his own flaws onto anyone who exposes him. Google his name and town as they are listed on the Heritage letter to the FBI, then read the posts about him on Collectors Universe's message boards. You will discover that Gary has a habit of defrauding people and creating aliases. The aforementioned facts suggest that Gary's nearly-illiterate complaints about Heritage have absolutely no credibility nor basis in fact. Of course, anyone with an IQ above 70 has already determined that. I hope that Gary will receive the psychiatric help that he so obviously requires. 

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#33 Consumer Comment

Proof That Gary Is Seriously Disturbed

AUTHOR: realclient - ()

With each additional post, Gary continues to definitively evidence that he is profoundly mentally ill. His extreme insecurity (a symptom of his sickness) is so severe that he reacts angrily, quickly, and obsessively to the slightest valid criticism. He projects his own flaws onto anyone who exposes him. Google his name and town as they are listed on the Heritage letter to the FBI, then read the posts about him on Collectors Universe's message boards. You will discover that Gary has a habit of defrauding people and creating aliases. The aforementioned facts suggest that Gary's complaints about Heritage have absolutely no credibility nor basis in fact. Of course, anyone with an IQ above 70 has already determined that. I hope that Gary will receive the psychiatric help that he so obviously requires. 

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#34 Author of original report

BEWARE OF CHARLES WILLIAM FITCH

AUTHOR: jsome - ()

Chuck Fitch is a liar, thief, scammer, and will soon appear on America's Most Wanted TV show. Chuck Fitch never completed high school and is super dumb. He recorded himself impersonating the FBI and posted it on youtube. Now the FBI is after Chuck.

 

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#35 Author of original report

Realclient Has an IQ Below 70

AUTHOR: Jon123 - ()

REALCLIENT HAS AN IQ BELOW 70. HE'S GOING AROUND LEAVING THE SAME RESPONSE TO SEVERAL COMPLAINTS. IF REALCLIENT HAD ANY BRAINS HE'D READ MY COMMENTS THAT THE COMPLAINT HAS BEEN RESOLVED A LONG TIME AGO.

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#36 Consumer Comment

Heritage Is Exceedingly Honest

AUTHOR: realclient - ()

If Heritage is so terrible, why did the obviously unstable Gary S**** manufacture faux accounts in order to continue to deal with them? Apparently, said unbalanced person labels a business as dishonest merely because they do not drop everything to immediately service his exceedingly minuscule transactions to his precise, frivolous, unreasonable expectations.

My friends and I have literally transacted hundreds of millions of dollars in business with Heritage over the years, yet have NEVER experienced a problem, other than days-long delays, which ALL successful auctioneers unintentionally cause. It is ironic that Mr. S**** sanctimoniously accuses me of having "an IQ below 70". His substandard logic and grammar belie his implication of intellectual superiority. I reiterate, nobody with an IQ above 70 would take seriously the obvious suspect charges made against Heritage. 
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#37 Author of original report

Extort Money?

AUTHOR: Gary - ()

You got to be kidding about extorting money. This issue was resolved over a year ago. Why are you commenting now? Apparently you have an IQ below 70.
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#38 Consumer Suggestion

The Real "Ripoff"

AUTHOR: realclient - (United States of America)

The only "ripoff" is being perpetrated by this thug customer ("Gary" from "Silver Spring") who is enraged that he could not extort money from a legitimate, honorable, hardworking company. Yes, in my experience Heritage's executives are sometimes arrogant and pompous, but so are all other corporate executives. That does not make them felonious or even unethical. I am officially jumping on the bandwagon with those who defend what America is truly about: An honest, successful, rags-to-riches company!

The five unique complaints about Heritage that were posted on this website were written by nearly-illiterate, bottom-of-the-socioeconomic-ladder crybabies who seem to think that Heritage is in business to royally cater to their every uninformed whim, fallacy, and misconception. I do not believe that a gargantuan auction firm like Heritage would risk damaging their stellar reputation just to cheat these small-time losers out of their virtually worthless junk. 

I suspect that what is really going on is that five obsessed wackos who have failed miserably at life (versus the satisfied 700,000-plus Heritage customers) did not get their backsides kissed during their minuscule transactions with Heritage, so they are unfairly trashing this outstanding company just to fuel the emotional void created by their failed extortion schemes. Several wealthy friends and I are longtime customers of Heritage, yet have never experienced any difficulties. Nobody with an IQ above 70 would take seriously the obviously suspect charges made against Heritage, a firm with an unblemished reputation amongst both heavy hitters and small spenders alike. 

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#39 Consumer Comment

I Trust Heritage, Not Their Critics!

AUTHOR: ClaudePierre - (United States of America)

My name is Claude Pierre (this website will not permit me to use my full name.) I have transacted untold millions of dollars in business with Heritage Auction Galleries, both buying and selling, since the 1980's. I have usually dealt through agents; Heritage barely even knows who I am! A quick check reveals that I have personally placed over $4 million in bids with Heritage since 2009, but my actual bids through representatives are well into nine figures. Neither I nor my agents have ever been cheated nor misled by Heritage. Ditto for several collector and dealer friends whom I know quite well. Why would Heritage defraud or deceive you, knowing that it would tarnish their fabulous reputation? That is, if your complaint is even genuine and you are not lying, possibly because you are a shill for an unscrupulous competitor. Heritage has sold several billion dollars worth of collectibles at auction, so it is extremely difficult to believe that they would defraud anyone, especially for such a paltry sum. I shall continue to spend untold millions with Heritage and ignore unproven, libelous, axe-to-grind allegations. Actions (my actual transactions with Heritage) scream louder than words from someone whom I do not even know and whose complaint sounds like a completely fabricated fairy tale. It is interesting to note that, without exception, the few Heritage bashers who have posted on this website have substandard syntax, morphology, and semantics - not to mention class - suggesting that they are not particularly well educated nor sophisticated. Perhaps they are confusing their lack of education with actual wrongdoing by Heritage. 
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#40 Author of original report

AGREEMENT REACHED

AUTHOR: Gary - (USA)

I received a call from Heritage this past week and we have come to an agreement. So I consider this matter resolved.
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#41 Author of original report

Heritage Reneges on their agreement

AUTHOR: Gary - (USA)

Todd Imhof said he was going to return 5 coins worth $14000. I just found out today at Heritage has no intention of sending me the coins back or paying me $3600 for consigned coins sold on Nov 8, 2011. Beware of doing business with Heritage. They might just keep your consigned coins or sell them and not pay you. Heritage has reneged on their promise to return the coins. Heritage is attempting to defraud me out of about $18000. So think twice about consigning your valuables to Heritage. Heritage has also been accused of violating the RICO act in the past. Just do a google search to see the that they've been accused of having a fake computer bidder bid coin prices up.

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#42 UPDATE Employee

This Former Customer is Under FBI Investigation for Fraud

AUTHOR: Heritage - (United States of America)

The demand letter below was sent to and received by the person who made this complaint...

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December 9, 2011

Via Federal Express and email to: ##########
 
Gary Schofer
3450 Chiswick Court
Silver Spring, MD 20906

Dear Mr. Schofer:

I am the General Counsel for Heritage Auctions.

PLEASE TAKE DUE NOTICE:

Heritage is aware that you have systematically attempted to defraud Heritage since at least January of this year through your creation of bogus customer accounts using multiple ISPs. You have used these accounts to place internet bids in our auctions and on several occasions, using these accounts, you placed winning bids that were later dishonored. Heritage has been damaged by your actions. Heritage has expended countless hours investigating your activities and preventing the further placement of bids sourced to you under false names.

In October of this year, with the approval of the United States Attorneys office, the FBI opened a formal investigation into your activities which continues to this day.

Additionally, we are aware of your attempted defamation of Heritages good name and that you have issued complaints to some of Heritage's customers, the Better Business Bureau, the Professional Numismatists Guild and to other agencies and consumer protection reporting services. In cooperation with the FBI and at their request, we have refrained from responding to your allegations until now.

We received approval this week from the agent in charge of the case, Special Agent Clyde Ellis, Jr. of the Dallas FBI office, to notify you of the investigation and to respond to your activities.

DEMAND is hereby made on you to cease and desist from all contact and activities with Heritage including, but not limited to, all calls and emails to Heritage personnel, the creation and maintenance of accounts, the placement of bids, internet postings and any business or purported business with Heritage. Further DEMAND is made that you cease and desist from tendering any complaints regarding Heritage to any person or party and immediately withdraw all complaints that you have made or caused to be made against Heritage.

You are hereby notified that within twenty-four (24) hours of this letter, Heritage will cause a copy of this letter to be posted to or delivered to each service or agency to which you have issued a complaint.

This letter serves to conclude any further business transactions between you and Heritage. Heritage reserves all rights, remedies and causes of action that it has against you.

TAKE DUE NOTICE AND CONDUCT YOURSELF ACCORDINGLY.

Sincerely,

Richard K. Brainerd
General Counsel

cc: Special Agent Clyde Ellis, Jr.
Federal Bureau of Investigation
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#43 Author of original report

Heritage agrees to refund money

AUTHOR: Gary - (USA)

I received an email from Heritage that they agree to refund my money paid for coins not shipped. Once I receiven my consigned items back and $3600 payment for coins sold at consignment I will be satisfied.

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