- Report: #232518
Report - Rebuttal - Arbitrate
Complaint Review: heritagewebdesign.com Heritage Web Solutions/Designs
heritagewebdesign.com Heritage Web Solutions/DesignsProvo, Utah U.S.A.
heritagewebdesign.com Heritage Web Solutions/Designs Another customer ripped off Provo Utah
*UPDATE EX-employee responds: Positive Reply from owner of company? don't make me laugh
*Consumer Comment: Here is why your having these probles ex-employee comments
*Consumer Suggestion: How to get your money back or shut them down
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I found out from my friend's husband (he builds websites) that my site did not contain a page containing metatags. The tags enable search engines like google to find and list your websites presence on the web.
I contacted Heritage and asked them to correct the problem. They told me they did not "promote" websites. I explained I only wanted what they had agreed to provide in the beginning - a presence on the web with search engines able to find me. I had talked about this frequently as the site was being built. They had assured me they would provide that service. Why they don't is puzzling since their site can be googled.
When I complained they shut down my site without my agreement. They refused to refund the $700 I paid for the site. This has cost me a lot in business. The web address is in the phone book and when customers go there it is shut down. Very embaressing. They don't call me. My income has dropped as a result.
Santa Rosa, California
This report was posted on Ripoff Report on 01/24/2007 07:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/heritagewebdesigncom-Heritage-Web-SolutionsDesigns/Provo-Utah/heritagewebdesigncom-Heritage-Web-SolutionsDesigns-Another-customer-ripped-off-Provo-Uta-232518. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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