- Report: #1084065
Report - Rebuttal - Arbitrate
Complaint Review: Herman Street
Herman Street2425 Lincoln Ave Ogden, Utah USA
Herman Street www.HermanStreet.com refused to refund or help in any way other than telling me I had to jailbreak my iphone Ogden Utah
*Consumer Suggestion: You "forgot" to read this on their order page...
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Will NEVER do online shopping again before reading the Ripoff Report on that company...now I can see that it isn't only me that had a problem with this company. They have complaint after complaint and most of it about standing behind the products they sell, which is the exact problem I had.
I bought a program called Phone Sheriff for my children's phones so I could monitor WHO they talk to and when. When I went to install on our iphones, I realized that in order for the program to work, the iphones had to be jailbroken (which voids the phones warranty). Of course I read all the product specs on www.HermanStreet.com about this program and it mentions nothing whatsoever about the iphones requirement to be jailbroken.
When I tried to get a refund for the program that I never downloaded, I was given nothing but the run around.
I hope I am able to save someone else from getting ripped off...stay away from this company!!!
Now I am off to try and get these charges reversed :/
This report was posted on Ripoff Report on 09/12/2013 05:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Herman-Street/Ogden-Utah-84401/Herman-Street-wwwHermanStreetcom-refused-to-refund-or-help-in-any-way-other-than-tellin-1084065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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