• Report: #693940

Complaint Review: Herobuilders.com

  • Submitted: Thu, February 10, 2011
  • Updated: Thu, February 10, 2011

  • Reported By: michael2000 — Hilliard Ohio United States of America
198 Goodhill road Oxford, Connecticut United States of America

Herobuilders.com Ripoff artists, scam Oxford, Connecticut

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In early December of 2010 I ordered an action figure doll from Herobuilders. I was told that since the order was so close to Xmas it would not be shipped till January 1. I was to have the merchandise by the week of January 1st 2011 or so I was told.

The first week of January passed and no merchandise. I immediately contacted herobuilders. There was a delay so they said but it would arrive soon. I  then contacted herobuilders every week for a month. More excuses but no merchandise. I then emailed herobuilders again and told them point blank if I did not receive the merchandise somewhat soon I would contest the charges. Herobuilders told me to go ahead - saying I probably used Paypal and after six weeks Paypal would not do anything to reverse charges. By now we were into the 8th week. Still no merchandise.

To my credit I did not use Paypal. Instead I used a standard credit card who are investigating. [continued below]....
..... In the meanwhile I did a background check on herobuilders. The business is run out of a house rented by gypsies, Emil Vicale and his wife, Zesta.  Both have a rap sheet a mile long. There are all sorts of complaints about herobuilders. Mostly people who ordered in good faith only to be screwed  - their money taken but no merchandise.  So buyer beware.

This report was posted on Ripoff Report on 02/10/2011 09:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Herobuilderscom/Oxford-Connecticut-06478/Herobuilderscom-Ripoff-artists-scam-Oxford-Connecticut-693940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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