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Report: #1163211

Complaint Review: HerRoom.com - Internet

  • Submitted:
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  • Reported By: S — Boston Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • HerRoom.com Internet USA

Do NOT Buy anything from HerRoom.com!! Terrible customer service, poor packaging that leads to damaged goods Dallas Internet

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TERRIBLE customer service!!!!! DON'T BUY A THING FROM THEM!!!!

 

I really wish I had read the reviews out there on this company before I wasted my money ordering from them.

 

Poor packaging- they pack these expensive items in a cardboard box. Then, when the box is left at your door in the pouring rain and it is damaged from the bleeding colors on the tag, they won't accept a return, blaming it on the post office instead of their poor packaging.

 

The customer "service" people I talked to were incredibly rude, condescending and completely unsympathetic and unhelpful. I was a first-time customer and would have likely spent lots of money with them on future orders since I have a hard-to-find size if they had valued customer service at all.

 

I will NEVER shop there again!!

This report was posted on Ripoff Report on 07/18/2014 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/herroomcom/internet/do-not-buy-anything-from-herroomcom-terrible-customer-service-poor-packaging-that-lea-1163211. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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