- Report: #1116003
Report - Rebuttal - Arbitrate
Complaint Review: herroom.com
herroom.com8941 Empress Row Dallas, Texas 75247, Select State/Province USA
Her Room. EXTREMELY UNHAPPY WITH HERROOM.COMI purchased a $35 BRA (ON SALE). It arrived and was the wrong size (I know this because I had purchased two others in same size, style and brand) and band size was 1-1/2 inches smaller... Offered inADEQUATE REFUND. Internet
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EXTREMELY UNHAPPY WITH HERROOM.COM
I purchased a $35 BRA (ON SALE). It arrived and was the wrong size (I know this because I had purchased two others in same size, style and brand) and band size was 1-1/2 inches smaller... They are giving me a refund of GET THIS... $9.00
REASON? because the $20 coupon (which I earned by spending $100 with them) was already applied to the purchase. They were adamant they would not apply this coupon to another purchase - nor refund the full price...
I will never .. NEVER buy from them again. If anyone wants to know more of the details. I will gladly tell you. There are plenty of other stores out there with FAIR return policies.
This report was posted on Ripoff Report on 01/16/2014 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/herroomcom/Dallas-Texas-75247-Select-StateProvince/Her-Room-EXTREMELY-UNHAPPY-WITH-HERROOMCOMI-purchased-a-35-BRA-ON-SALE-It-arrived-1116003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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