• Report: #375114

Complaint Review: Hey I Saw Your Commercial - Mike Pointer

  • Submitted: Mon, September 22, 2008
  • Updated: Sun, March 08, 2009

  • Reported By:Encino California
Hey I Saw Your Commercial - Mike Pointer
1017 La Brea Ave Suite B Los Angeles, California U.S.A.

Hey I Saw Your Commercial - Mike Pointer unathorized charge on credit card Los Angeles California

* : Coach Mike is good teacher

*Consumer Comment: Pay On Time

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I took Mike's class Level I early this year and thought it was great. I have been out of the acting for a while and was fun to get back into it. All was well, however, when i signed up for Level 2, it was 8 months later. Not such a good experience.

I signed up with Mike's Commercial Class Level II and gave him a $40 deposit over the phone from my credit card. I took the first class and in an oversight, forgot to make another payment to him on that day which I didn't realize until he called. Was one of those things where your brain just thinks, i just paid $40 deposit so my next payment would be the second class. Even though i had been through the class before, my mind just had a complete and honest oversight. And that's the bare truth.

Mike called me on Monday morning at 8:29am and asked me about collecting the $45 payment from Saturday. His message was Hi -----, it's Mike at Hey I Saw Your Commercial 323-939-4612, calling you about a payment, I need at least a $45 payment from you, you left a deposit of $40 for level II and I need at least a payment of $45, 323-939-4612, please call me to make arrangements. Thank you.

I called him back at 6:30pm that same day(was sleeping all day due to an overnight shoot) to give him a payment and at the same time, saw that he had already tried to charge my card not even a half an hour after leaving the voicemail message. I was given no chance to call back and "arrange payment". My card had not approved it, thankfully. I found out from the bank that he had tried to take $170 the first time, and then ran it again for $50. (Neither of those payments were what he asked for in his message, the $45 amount due.)

In that conversation at 6:30pm that Monday, he said he is so used to being screwed by actors that he'll just charge the card he has. So I can only assume he does this to other people without telling them as well. I told him I would see if my bank would reverse these fees and get back to him.

The bank said i'd have to file an affidavit of credit card fraud. I left a message on Tuesday at 1pm and asked him to call me to discuss. I had not heard from him for 2 and a half days so I sent him an email to discuss our options of making this right. I was trying to be nice and give him the option of reimbursing me the fees so I did not have to file against him for credit card fraud. He chose not to address that issue in every email and instead, slandered my honesty implying I left his class without paying on purpose. I would never do that. I am the most honest person you will ever meet. You can ask anyone who knows me.

Mike was rude and talked about bending over backwards for people. Well he certainly wasn't bending over backwards where money was concerned. As long as you pay of course you're fine. But one moment of forgetfulness and he could care less.

I even told him that on his policies and procedures page he could write a statement that says, if payment is not received the day of class, then I reserve the right to charge the credit card on file. He said Actor's don't write my policies, I do.

If we all get together and sue him to get his credit card abilities revoked, he won't win in court. Just because you give a credit card for one payment, does NOT give him the right to charge it again, UNLESS he tells you he will do this somewhere.

It was jaw dropping at his immaturity. I chose not to respond to his last email. I have always felt that the person who has the last word, is the one who doesn't respond anymore. i don't need to correspond anymore to people who can not own up to their faulty actions. I owned up to missing the payment and explained it, he never addressed the issue of running my card without my authorization. All he kept saying was "you left without paying". Therefore placing blame anywhere but himself.

Bottom Line. It is illegal to charge a credit card without someone's permission!!

Encino, California

This report was posted on Ripoff Report on 09/22/2008 03:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Hey-I-Saw-Your-Commercial-Mike-Pointer/Los-Angeles-California-90019/Hey-I-Saw-Your-Commercial-Mike-Pointer-unathorized-charge-on-credit-card-Los-Angeles-Ca-375114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Coach Mike is good teacher

AUTHOR: theRussian - (USA)

I am taking "Hey I saw your Commercial" level 2 course now and I never had problems with unauthorized charges. He takes a lot of time to explain the payment plans and his prices are very reasonable for that huge amount of incredibly valuable information. 

Payment plan is super easy: 30 bucks is due upon signing and you pay 45 for 4 weeks. Or 60 for 3 weeks. 220 total. I think it is great that he offers payment plan. I would have tough time coming up with 220 right away.

If you afraid of unauthorized charges just pay cash or pay the total amount right away. 
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#2 Consumer Comment

Pay On Time

AUTHOR: Sb - (U.S.A.)

I've taken Coach Mike's Level 1 class and I was curious to see what information was out there about him or his school, since he had mentioned it once in class. When finding this report, it rings true to everything he has reiterated in his classes: be on time, and pay on time, or be honest about your payments. He is a great teacher and from reading your report it seems as though you agree. But I could tell right from the start of the first class that he's also a businessman and tries to make sure that his money is 'right.' He also does everything by himself, so I'm sure it's hard for him sometimes to keep track of all the students in his courses. I guess that's why he takes care of payments at the beginning of class, and at the end for those who came late. From listening to his stories about how people sneak in and sneak out with his material without paying, I can understand his frustrations with people who try to rip him off, and why he would be persistent in making calls about payments. He's actually told us about your similar scenario, about how he called someone who took material from his class with his son and didn't pay for the class. He left a voice message with him that sounds exactly like what you wrote about in your report! He really does seem bitter about people who try to take advantage of him or of his class, and it's not fair to the paying members. I understand why you would report him as a rip off because of your situation about your payment, but understanding where he's coming from I really don't think this should keep others from taking his class. He's very serious about how he runs things and we just have to step up to that. He's even said he runs his course the way he chooses to run it, also similar to what you said about how he said "Actors don't write my policies, I do." Yeah, sounds like something he would say. Sorry about your dealings though.
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