- Report: #1015779
Report - Rebuttal - Arbitrate
Complaint Review: HHGregg
HHGregg4151 E 96th St Indianapolis, Indiana United States of America
HHGregg is a Ripoff. Unfair Trade Practices and Breach of Contract Indianapolis, Indiana
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On Saturday (2/9/2013), I went to HHgregg to pick up the television. After a long wait, I was informed that the television was not available and that HHgregg had no more available to sell me. I asked if HHgregg intended to complete the terms of our transactions and was informed that they could not. I contacted HHgregg corporate and again was told that they could not do anything for me other than give me my money back (which was not an option given the fact that I could not purchase the same television at the agreed to price).
They said that they were not ordering any more of this model and that they could not ship the television from another geographic region. Apparently, HHgregg is not concerned about breaching its contracts with consumers. This is clearly an unfair trade practice that should be STOPPED. HHgreggs supervisor (Joyce) again confirmed that they were not going to be able to complete the contract that they made with me and they could not doing anything for me. There were unwilling to substitute a similar Samsung 60 (model 8000) based upon the claim that Samsung controlled the prices at which they sold the televisions and the model was now more expensive.
If I knew that HHgregg was going to defraud me, I would have purchased the television from either BestBuy or Sears, which were running a similar special for $1797.00. Now the price to purchase from these stores is $2500+. HHgregg should be investigated for selling items that it does not have available (and continuing to advertise them). (Note: The same television that I purchased that HHgregg says they cannot sell me remains listed on its website at $2497.99.)
This report was posted on Ripoff Report on 02/17/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/HHGregg/Indianapolis-Indiana-/HHGregg-is-a-Ripoff-Unfair-Trade-Practices-and-Breach-of-Contract-Indianapolis-Indiana-1015779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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